Scalable IT and cybersecurity services designed for growing professional firms that rely on uptime and client trust.
What firms in Vienna run into when growth outpaces the IT setup.
The setup that handled the firm in its early days starts creaking as the team grows. Files take longer to find, and onboarding a new starter that used to take an hour now takes a day.
The early team didn’t need to think about it. Now you’ve got regulated client data, hybrid working, and an insurance carrier asking pointed questions about controls. The “we’re too small for that” answer doesn’t fly anymore.
The IT firm was responsive when there were 12 of you. At 35, the same response times and the same person picking up the phone aren’t there anymore. Tickets queue and senior people get harder to reach.
Every new hire seems to add another set of charges. The IT bill grows quarter over quarter, and nobody’s quite sure why or whether the firm is getting more for it.
Average first response under 15 minutes, with the senior team taking the call directly.
Our office at 8230 Leesburg Pike has been the home of the BASE team for years, with engineers minutes away from most Vienna and Tysons Corner firms.
17 years supporting firms from 10 to 100 people across the DMV, with IT that scales without the bill compounding.
The senior engineer who picks up your call has worked with your firm long enough to know the team and the systems.
Predictable monthly pricing that grows with the team rather than penalizing growth, with seat additions and configuration changes covered in the standard fee.
Walk away in the first 30 days with 100% of your fees if the work isn't measuring up.
“From the very start of our partnership, they have consistently delivered outstanding, professional, and timely data security and tech support services.
Their proactive approach to helping us set up and maintain our data security measures has been a game-changer for our firm.”
Day-to-day IT support and cybersecurity, delivered by the senior team across Vienna.
Day-to-day support across the firm, covering everything from user requests to infrastructure problems. The senior team takes ownership of each ticket and stays with it through resolution.
When the standard troubleshooting doesn’t fix it, our senior engineers take over. The fix targets the underlying issue, so the problem doesn’t surface again as soon as the ticket closes.
Microsoft 365, Azure, AWS, and SaaS platforms supported under the same engagement and the same response standards. Cloud doesn’t get pushed to a separate team.
Cybersecurity scaled to the firm’s size and growth path, with monitoring and documentation that match what’s running. Mapped to the regulators, insurance carriers, and client engagement terms Vienna firms increasingly have to deal with.
Tysons Corner is where BASE Solutions started in 2009, and the area has been at the center of our work since. We’ve spent 17 years supporting professional services firms across Tysons Corner, with engineers from our nearby Vienna office on hand for both day-to-day IT support and the bigger projects that come up as Tysons firms grow into bigger offices.
Our office is at 8230 Leesburg Pike, Suite 610, in Vienna. The team has been operating from this office for years, with engineers a short drive from most firms across Vienna, Tysons Corner, and McLean.
Yes. We work with professional services firms across the DMV, including Arlington, Tysons Corner, Washington D.C., and Bethesda. Our Vienna office is closest to firms in the Vienna and Tysons Corner area, with on-site support available across the region.
We’ve spent 17 years working with firms in the 10-to-100-person bracket, which is exactly when IT setups stop scaling. Engagements include planning for the next growth stage, with quarterly reviews to catch where the system needs to flex before the firm outgrows it. The goal is IT that scales without the cost compounding.
IT support is the helpdesk side of the relationship. Tickets in, fixes out. Managed IT services take that further with proactive monitoring, patching, vendor coordination, and strategic IT planning included. Vienna firms scaling past 25 to 30 people often move to managed services to keep the IT setup ahead of the growth curve.
Managed IT Services Can Cut IT Costs by 40% and Boost Efficiency by 50-60%.
Discover how the right IT partner can transform your business!
