Access over 15 years of local IT expertise tailored to your business strategy and growth.
Leverage a 4-phase onboarding process built to deliver seamless integration and immediate value.
Gain quarterly technology reviews that align IT planning directly with business development objectives.
Work with leadership directly to get IT recommendations focused solely on your success.
Count on consistent cybersecurity embedded across all service packages to help protect your business data.
Proactively Addresses Concerns with Personalized Service
BASE Solutions provides us the peace of mind in knowing that when we have IT issues, Atul and his team are accessible and responsive, always addressing our needs and concerns with quiet urgency and supreme competence.
Not only is BASE Solutions our first and only IT partner, its responsiveness, proactivity and knowledge of our people and our business makes it an invaluable member of our team.
If you are looking for personalized service, a responsive and expert staff, and practical solutions to your IT needs, BASE Solutions is your best choice.
Forward Thinking. Never Blindsided. Trust-Worthy.
In working with BASE Solutions for close to a decade, I can honestly say because of the proactive solutions that Atul and his team provide my business coupled with the consistent daily service we receive, we have NEVER experienced a serious disruption (nor felt blindsided) when systems have gone down.
You need to put your entire company’s ability to operate in the hands of a company that you can trust. BASE Solutions is forward thinking and accountable, two essential attributes that lacked with other IT firms I have worked with in the past.
While on the surface IT support may seem like a service that is not integral to your day to day operation, but in reality is it’s the glue that holds your company’s operation together. I have the luxury of sleeping sound each night knowing that should something go wrong, there’s a good chance BASE Solutions is already working on it or at a minimum, they are only a call away.
We Trust Solutions Being Recommended are ONLY Ones We Need, Outstanding Customer Service
BASE Solutions undeniably provides outstanding customer service. When advising options to better our IT systems, we trust solutions being recommended are ONLY ones we need.
Our DC office opened in 2016, and Atul and his team managed the entire IT setup making the process seamless for our team to hit the ground running from day 1. Atul and his team make us feel like no issue is too small, and that all our IT issues are a priority.
If you are looking for an IT partner who is not only going to provide you great customer service, but also treats you like a top client regardless of the size of your company, then BASE Solutions is the right partner for you!
My Business Keeps Running – No Matter What!
JPS Law benefits in many ways by having BASE Solutions as our IT partner. The biggest value to my firm is the continuity of business regardless of any IT issues in the background. BASE Solutions ensures our business is running behind the scenes so that we can focus on supporting our clients’ needs.
The BASE Solutions team is not only incredibly responsive, but they also have the unique ability in their industry to communicate in plain language that can be understood. That is a rare commodity given the other IT firms I have worked with previously.
If you are in the market for an IT service provider that will hit the ground running to ensure your IT needs are beyond satisfied, BASE Solutions will not disappoint!
An IT Firm that Cares
BASE Solutions cares about their clients and wants to ensure all customers are satisfied with their services. Being able to depend and rely on Atul and his team has been extremely vital to securing our IT infrastructure.
Having worked with other IT firms in the past, I value the responsiveness to IT issues and concerns BASE Solutions provides me and my firm. I also appreciate that a team member takes the time to verify that issues have been resolved and I’m satisfied before closing out a ticket.
BASE Solutions’ responsiveness and professionalism is superior, so don’t hesitate to partner with them today to help you with any and all of your IT needs!
Operate at Peak Efficiency with No Down Time, Supporting our Firm for Over 11 Years, Cost-Effective Solutions
BASE Solutions works quietly behind the scenes to maintain our systems so that we can operate at peak efficiency with no down time. They have been supporting our firm for the entirety of our existence – 11 ½ years – and we cannot imagine what our business would be like without them as our partner.
The BASE Solutions team is reliable, always there when we need them, and cost-effective in their approach to addressing our needs. These attributes are essential to the ultimate success of any client, big or small.
IT service providers have a thankless job. They only hear about the problems and the kudos for a job well done are few and far between. Moreover, when they are truly great at what they do, they are taken for granted by their clients. Cameron McEvoy has the good fortune of being one such client since partnering with BASE Solutions. Don’t hesitate to make them a part of your team as well. You will be glad you did and will regret you didn’t hire them sooner!
Serving small and midsize firms for 15 years with tailored IT solutions that reduce downtime and support growth.
We tailor services to your growth goals, ensuring your technology stays relevant, cost-effective, and aligned with real business priorities.
With 15 years of supporting small and midsize firms, we translate local market insight into IT strategies that truly fit.
Quarterly reviews and consistent security help keep systems steady, so your teams stay focused and projects move without delay.
Simplify your daily IT management with proactive support, tailored plans, and consistent security that keeps business operations moving.
Resolve issues quickly with remote helpdesk, onsite visits, and dedicated end-user support built for growing teams.
Safeguard systems using layered protection, compliance-ready tools, and continuous monitoring to help reduce risks.
Improve performance and flexibility through cloud migrations, hybrid setups, and ongoing administration tailored to your needs.
Keep users productive with clear ticket workflows, real-time updates, and experienced support during business hours.
Strengthen your network with design, cabling, and ongoing monitoring that keep systems stable and teams connected.
Scale confidently by outsourcing core IT tasks, vCIO support, and industry-specific solutions without adding internal headcount.
Protect your data with secure backups and tested recovery processes that minimize downtime and data loss to a minimum.
Shape IT strategy with expert guidance, roadmap planning, and advice that aligns technology to real business goals.
Technology should clear your path forward. As a client-first IT outsourcing partner, we go beyond fixes to help you grow strategically.
You get quarterly business reviews that tie IT spending directly to your ROI, consistent security safeguards across every service tier, and leadership involvement that keeps your voice heard, not just your tickets logged.
According to the WJARR, businesses that adopt advanced monitoring and automation tools see 45% fewer unexpected service outages.
We build around your business, offering ethical recommendations and flexible service levels that adapt as you scale.
From tailored onboarding to local expertise in highly regulated sectors, we help you turn IT into a force that protects, streamlines, and drives real outcomes.
Work smarter with tailored IT solutions from a Washington IT firm backed by 15 years of proven experience.
No, we provide what you need, not a solution that doesn’t work for your goals and frameworks. We provide consistent security across all service levels, so your business stays protected. While each plan is tailored to fit your specific needs, our commitment to security never changes.
You get reliable safeguards without paying for what you don’t need, ensuring data safety and compliance remain strong as your business evolves.
Our support is designed around your goals, not generic fixes. We offer tailored service levels, quarterly business reviews, and proactive monitoring.
You also get direct contact with senior leadership, ensuring faster decisions and more strategic alignment. It’s about giving you responsive support backed by real planning and accountability.
Our average response time is under 15 minutes during business hours. We know small and midsize businesses can’t afford downtime, so we’ve built a process that keeps things moving.
From initial ticket to follow-up, our focus stays on minimizing disruption and keeping your teams productive.
Not at all. More than half of our clients are law firms, but we also serve a range of small and midsize businesses that rely on specialized software.
Our experience helps us handle industry-specific compliance and operational needs, but our personalized, client-first approach applies to every business we support.
We follow a structured four-phase onboarding: pre-onboarding, information gathering, co-management, go-live, and post-go-live check-ins.
This process helps reduce surprises and ensures we fully understand your systems before taking over. It’s about making the transition smooth while respecting how your business already works.
Experience risk-free onboarding with a 30-day satisfaction guarantee.
Strengthen data protection through consistent cybersecurity coverage across every managed service level.
Rely on local expertise built from 15 years of serving growing businesses and compliance-heavy industries.
Choose flexible service tiers that match your budget and goals without paying for what you don’t need.
Prevent downtime proactively through ongoing monitoring and issue remediation.
Managed IT