Experience proactive IT management that prevents issues before they arise.
Why choose BASE Solutions for your managed IT services?
Receive personalized services tailored to your specific business needs and goals.
Get a rapid response with an average wait time of 15 minutes or less for tech support.
Trust our experienced technicians who can help you with both simple and complex IT issues.
Keep costs predictable with no hidden fees or charges and budget-friendly plans.
Try our managed IT risk-free thanks to our 30-day full-refund satisfaction guarantee for new clients.
Proactively Addresses Concerns with Personalized Service
BASE Solutions provides us the peace of mind in knowing that when we have IT issues, Atul and his team are accessible and responsive, always addressing our needs and concerns with quiet urgency and supreme competence.
Not only is BASE Solutions our first and only IT partner, its responsiveness, proactivity and knowledge of our people and our business makes it an invaluable member of our team.
If you are looking for personalized service, a responsive and expert staff, and practical solutions to your IT needs, BASE Solutions is your best choice.
Forward Thinking. Never Blindsided. Trust-Worthy.
In working with BASE Solutions for close to a decade, I can honestly say because of the proactive solutions that Atul and his team provide my business coupled with the consistent daily service we receive, we have NEVER experienced a serious disruption (nor felt blindsided) when systems have gone down.
You need to put your entire company’s ability to operate in the hands of a company that you can trust. BASE Solutions is forward thinking and accountable, two essential attributes that lacked with other IT firms I have worked with in the past.
While on the surface IT support may seem like a service that is not integral to your day to day operation, but in reality is it’s the glue that holds your company’s operation together. I have the luxury of sleeping sound each night knowing that should something go wrong, there’s a good chance BASE Solutions is already working on it or at a minimum, they are only a call away.
We Trust Solutions Being Recommended are ONLY Ones We Need, Outstanding Customer Service
BASE Solutions undeniably provides outstanding customer service. When advising options to better our IT systems, we trust solutions being recommended are ONLY ones we need.
Our DC office opened in 2016, and Atul and his team managed the entire IT setup making the process seamless for our team to hit the ground running from day 1. Atul and his team make us feel like no issue is too small, and that all our IT issues are a priority.
If you are looking for an IT partner who is not only going to provide you great customer service, but also treats you like a top client regardless of the size of your company, then BASE Solutions is the right partner for you!
My Business Keeps Running – No Matter What!
JPS Law benefits in many ways by having BASE Solutions as our IT partner. The biggest value to my firm is the continuity of business regardless of any IT issues in the background. BASE Solutions ensures our business is running behind the scenes so that we can focus on supporting our clients’ needs.
The BASE Solutions team is not only incredibly responsive, but they also have the unique ability in their industry to communicate in plain language that can be understood. That is a rare commodity given the other IT firms I have worked with previously.
If you are in the market for an IT service provider that will hit the ground running to ensure your IT needs are beyond satisfied, BASE Solutions will not disappoint!
An IT Firm that Cares
BASE Solutions cares about their clients and wants to ensure all customers are satisfied with their services. Being able to depend and rely on Atul and his team has been extremely vital to securing our IT infrastructure.
Having worked with other IT firms in the past, I value the responsiveness to IT issues and concerns BASE Solutions provides me and my firm. I also appreciate that a team member takes the time to verify that issues have been resolved and I’m satisfied before closing out a ticket.
BASE Solutions’ responsiveness and professionalism is superior, so don’t hesitate to partner with them today to help you with any and all of your IT needs!
Operate at Peak Efficiency with No Down Time, Supporting our Firm for Over 11 Years, Cost-Effective Solutions
BASE Solutions works quietly behind the scenes to maintain our systems so that we can operate at peak efficiency with no down time. They have been supporting our firm for the entirety of our existence – 11 ½ years – and we cannot imagine what our business would be like without them as our partner.
The BASE Solutions team is reliable, always there when we need them, and cost-effective in their approach to addressing our needs. These attributes are essential to the ultimate success of any client, big or small.
IT service providers have a thankless job. They only hear about the problems and the kudos for a job well done are few and far between. Moreover, when they are truly great at what they do, they are taken for granted by their clients. Cameron McEvoy has the good fortune of being one such client since partnering with BASE Solutions. Don’t hesitate to make them a part of your team as well. You will be glad you did and will regret you didn’t hire them sooner!
BASE Solutions enhances your business by integrating our expert technology team with yours. We focus on making your systems more reliable and secure so you can concentrate on your core business. With us, you reduce downtime, safeguard your data, and improve operational efficiency.
In today’s competitive, digital-forward market, many companies find it challenging to harness technology effectively.
While 87% of senior leaders prioritize digitalization, only 40% of organizations manage to scale their digital initiatives.
At BASE Solutions, we specialize in transforming businesses through technology. Our strategy has successfully helped dozens of businesses in competitive markets.
We enable businesses to shorten sales cycles, reduce support costs, and increase their customer base.
Progress in the digital age brings risks, but BASE Solutions ensures your journey forward is secure.
Streamline your day-to-day operations with our comprehensive IT management that covers all aspects of your network.
Receive the same high-end, consistent, reliable cybersecurity services no matter which package you purchase.
Maximize efficiency and security with our affordable and scalable cloud computing services.
Enhance your business efficiency with swift support that responds in 15 minutes.
Minimize disruptions with our convenient onsite hardware repair services for both PCs and servers.
Resolve computer issues fast with our 24/7 IT help desk, offering affordable, immediate support.
Prevent potential IT issues from ever becoming issues thanks to our vigilant round-the-clock network monitoring.
Optimize your IT strategy with our vCIO offering clear guidance toward effective solutions.
Cut costs and boost global communication with our VoIP consulting helping you expand your operations.
Technology is a powerful tool, but it can be frustrating when it doesn’t work as expected.
This can lead to decreased productivity and customer dissatisfaction. Reliable technology is crucial for smooth business operations.
BASE Solutions’ expertly trained staff ensures that all your systems function optimally, especially when you need them most.
Unlike other service providers who might make you wait, we prioritize your business needs.
Our commitment is making sure your business runs smoothly, no matter the circumstances. With BASE Solutions, you can trust that everything functions just the way it should.
We tailor our services to ensure every client feels valued and understood. You’ll always be treated with a personal touch, no matter your size.
We prioritize your interests over our profits and conduct quarterly technology reviews to ensure we always align with your strategic goals.
Our commitment to high ethical standards ensures that we recommend only the solutions that truly benefit your business.
Our proactive IT management prevents issues before they occur, allowing your team to focus on core operations without interruptions.
Save money with predictable, flat-rate fees that cover all of your IT needs.
It can be challenging to distinguish between lasting innovations and fleeting trends.
Since small-and-medium-sized businesses spend on average 6.9% of their revenue on IT, it’s crucial to invest in solutions that truly enhance your business operations.
BASE Solutions partners with your business to maximize the value of your IT spend. We can sift through the useful and not-so-useful tech advancements to bring you what you really need.
Our expertise ensures that your investment in technology strategically benefits your business. Don’t worry about wasting time or 6.9% of your revenue on tech that doesn’t fit.
Hiring a managed IT provider when you already have an IT department can enhance your technological capabilities.
We complement your existing team by offering specialized expertise, advanced tools, and additional resources.
This partnership allows your in-house IT staff to focus on strategic projects and core business functions, while we handle the day-to-day IT management and complex technical challenges.
Managed IT and IT support differ mainly in scope and approach. Managed IT involves proactive, comprehensive services including monitoring, maintenance, and strategic planning for a company’s technology infrastructure.
In contrast, IT support typically offers reactive assistance, addressing specific technical problems or challenges as they arise. This service focuses on resolving immediate issues rather than long-term strategy and maintenance.
BASE Solutions provides support services for both Apple and Windows products. This expertise makes us an ideal partner for companies with a mix of Mac and Windows devices on their network.
Our expertise in handling both Apple and Windows systems allows for a cohesive and efficient IT infrastructure, catering to the diverse needs of your team and enhancing overall productivity.
BASE Solutions is a B2B company. That means we primarily serve business clients. We provide support for personal devices only when they are BYOD and connected to a current client’s network.
Please note that for us to assist with your BYOD device, either you or your employer must be an existing client.
BASE Solutions offers mobile device management services for businesses. Our services cover a wide range of devices, including those operating on iOS and Android systems.
However, it’s important to note that our support extends only to work-related mobile devices or those under BYOD policies.
We do not provide services for personal mobile devices unless they are registered as BYOD within a client’s business network.
We’re sure you’ll love our IT services – sure enough to offer a 30-day full refund policy if you’re not fully satisfied.
Why contact BASE Solutions for IT services?
Tap into a vast pool of knowledge accumulated after 20+ years of experience with business IT.
Reduce your digital risks while advancing your business in a competitive market.
Get practical advice in straightforward language that ensures every solution is actionable and precise.
Choose us for business-savvy tech solutions that boost your company’s performance.
Let your employees focus on their jobs, not IT problems, with our expert support.
Washington, D.C.