Cut costs by fully offloading IT to a team supporting 1000+ endpoints with managed services scaled for lean internal teams.
Launch fast with 30-day onboarding through a 5-step process that aligns IT support to your workflows and goals.
Stay covered with 24/7 monitoring that tracks your systems around the clock and alerts our team to issues instantly.
Rest easy with support that 98% of clients stick with thanks to proven service delivery and hands-on account management.
Rely on certified IT partners backed by credentials like Network+ and trained to deliver secure, outsourced operations.
Proactively Addresses Concerns with Personalized Service
BASE Solutions provides us the peace of mind in knowing that when we have IT issues, Atul and his team are accessible and responsive, always addressing our needs and concerns with quiet urgency and supreme competence.
Not only is BASE Solutions our first and only IT partner, its responsiveness, proactivity and knowledge of our people and our business makes it an invaluable member of our team.
If you are looking for personalized service, a responsive and expert staff, and practical solutions to your IT needs, BASE Solutions is your best choice.
Forward Thinking. Never Blindsided. Trust-Worthy.
In working with BASE Solutions for close to a decade, I can honestly say because of the proactive solutions that Atul and his team provide my business coupled with the consistent daily service we receive, we have NEVER experienced a serious disruption (nor felt blindsided) when systems have gone down.
You need to put your entire company’s ability to operate in the hands of a company that you can trust. BASE Solutions is forward thinking and accountable, two essential attributes that lacked with other IT firms I have worked with in the past.
While on the surface IT support may seem like a service that is not integral to your day to day operation, but in reality is it’s the glue that holds your company’s operation together. I have the luxury of sleeping sound each night knowing that should something go wrong, there’s a good chance BASE Solutions is already working on it or at a minimum, they are only a call away.
We Trust Solutions Being Recommended are ONLY Ones We Need, Outstanding Customer Service
BASE Solutions undeniably provides outstanding customer service. When advising options to better our IT systems, we trust solutions being recommended are ONLY ones we need.
Our DC office opened in 2016, and Atul and his team managed the entire IT setup making the process seamless for our team to hit the ground running from day 1. Atul and his team make us feel like no issue is too small, and that all our IT issues are a priority.
If you are looking for an IT partner who is not only going to provide you great customer service, but also treats you like a top client regardless of the size of your company, then BASE Solutions is the right partner for you!
My Business Keeps Running – No Matter What!
JPS Law benefits in many ways by having BASE Solutions as our IT partner. The biggest value to my firm is the continuity of business regardless of any IT issues in the background. BASE Solutions ensures our business is running behind the scenes so that we can focus on supporting our clients’ needs.
The BASE Solutions team is not only incredibly responsive, but they also have the unique ability in their industry to communicate in plain language that can be understood. That is a rare commodity given the other IT firms I have worked with previously.
If you are in the market for an IT service provider that will hit the ground running to ensure your IT needs are beyond satisfied, BASE Solutions will not disappoint!
An IT Firm that Cares
BASE Solutions cares about their clients and wants to ensure all customers are satisfied with their services. Being able to depend and rely on Atul and his team has been extremely vital to securing our IT infrastructure.
Having worked with other IT firms in the past, I value the responsiveness to IT issues and concerns BASE Solutions provides me and my firm. I also appreciate that a team member takes the time to verify that issues have been resolved and I’m satisfied before closing out a ticket.
BASE Solutions’ responsiveness and professionalism is superior, so don’t hesitate to partner with them today to help you with any and all of your IT needs!
Operate at Peak Efficiency with No Down Time, Supporting our Firm for Over 11 Years, Cost-Effective Solutions
BASE Solutions works quietly behind the scenes to maintain our systems so that we can operate at peak efficiency with no down time. They have been supporting our firm for the entirety of our existence – 11 ½ years – and we cannot imagine what our business would be like without them as our partner.
The BASE Solutions team is reliable, always there when we need them, and cost-effective in their approach to addressing our needs. These attributes are essential to the ultimate success of any client, big or small.
IT service providers have a thankless job. They only hear about the problems and the kudos for a job well done are few and far between. Moreover, when they are truly great at what they do, they are taken for granted by their clients. Cameron McEvoy has the good fortune of being one such client since partnering with BASE Solutions. Don’t hesitate to make them a part of your team as well. You will be glad you did and will regret you didn’t hire them sooner!
Our IT outsourcing helps small businesses offload IT stress with complete coverage, 24/7 monitoring, and experienced technicians on call.
With 24/7 system monitoring, we prevent issues before they disrupt your business, ensuring your tech stays operational without the stress.
No cookie-cutter solutions here—our tailored IT packages are designed to meet the unique needs of your business, ensuring top-level service with flexibility.
Get the advantage of local expertise and a client-centric approach that values your specific goals, giving you a trusted IT partner
Offload daily IT tasks to a local, certified team that handles everything from support to security.
Augment internal teams with flexible helpdesk access, escalation paths, and senior-level guidance.
Harden your environment with SOC coverage, policy enforcement, and compliance-driven tools.
Deliver faster support through remote-first troubleshooting, clear ticket workflows, and real-time updates.
Plan IT strategically with budget forecasting, project oversight, and board-level technology advice.
Run infrastructure remotely with continuous monitoring, patch management, and uptime assurance.
Optimize your cloud with performance tuning, security controls, and hybrid environment support.
Meet industry mandates using templated policy kits, regular audits, and third-party reporting support.
Scale with precision using packaged deployments, legacy upgrades, or seasonal tech rollouts.
Handing off your IT doesn’t mean handing over control. With our IT outsourcing, you gain a flexible partner that adapts to your business, not the other way around.
We match your goals with responsive service, strategic oversight, and consistent cybersecurity protections built into every plan.
Our support model removes the cost and complexity of managing in-house IT, while maintaining personalized attention and proactive care. You stay focused on what matters—growth, clients, and profitability.
Businesses using fully outsourced or hybrid solutions see a 90% boost in efficiency and productivity. We help you achieve that without sacrificing reliability, transparency, or peace of mind.
Simplify your tech management with flexible, local IT outsourcing tailored to your business.
When you outsource IT to us, you free up time, reduce management overhead, and gain access to experienced professionals who already know how to keep systems running efficiently. We focus on long-term results, not temporary fixes. That means strategic planning, regular system audits, and vendor management that all align with your growth goals.
We’ve helped companies scale operations, avoid unnecessary infrastructure costs, and improve productivity by aligning IT with business needs, not the other way around.
No, you stay in control of your technology and decisions. We act as an extension of your business, not a replacement for your internal oversight. Our team keeps you in the loop through quarterly business reviews and proactive communication.
You get visibility into how your systems perform and where improvements can be made. We don’t make changes without approvals or bury you in tech jargon. Our role is to support and enhance your control, not take it away.
We don’t push generic plans. Our three service levels—Basic, Essentials, and Complete—are designed to flex with your business needs. We tailor solutions based on your size, goals, and industry.
Over 50% of our clients are in the legal field, so we understand high-stakes, high-compliance environments. We also provide a satisfaction guarantee in the first 30 days so you can try our service with confidence. This client-first approach is part of why our clients stay with us long-term.
We maintain a 15-minute or less response time during business hours, with a dedicated team that gets to know your systems. You won’t be bounced around. We also guarantee 1-hour or less response for after-hours emergencies. That kind of accountability is rare in outsourced relationships.
Our size and local presence allow us to stay agile, responsive, and attentive to each client, not overloaded and slow like large call centers or remote-only providers.
Yes. We take cybersecurity seriously and apply consistent protections across all service levels. That includes 24/7 system monitoring, best practice configurations, vendor assessments, and regular reviews. Because our client base includes regulated industries, we keep pace with compliance and risk management expectations.
100% satisfaction in the first 30 days gives you a risk-free way to experience our outsourced support and leadership firsthand.
15-minute response time during business hours keeps your outsourced team close and effective through dedicated rapid support.
3 flexible service levels give you full control to outsource exactly what you need without paying for services you won’t use.
44 businesses trust our outsourcing model because we align technology to business goals through quarterly tech reviews.
20+ years of outsourcing experience ensures your IT is handled by a team that knows how to solve business-specific problems.
Managed IT Solutions