Consulting and project delivery for professional services firms
across the DMV.
What firms find when the project moves from
plan to delivery.
The project was scoped neatly on paper. Then the kickoff happens, work starts, and the plan stops matching the day to day. Decisions get made on the fly, and the budget is gone before the first milestone.
The pitch was led by senior people. The delivery is being run by someone the team has never met. Questions take longer to answer, and the firm is paying senior rates for someone learning their account from scratch.
The project plan is being delivered by people the firm thought were direct employees of their MSP. They’re not. Accountability sits between two parties, and the contract you signed only covers one of them.
The project ships and the consultant moves on. The firm is left figuring out the new system without much support. Documentation is partial, and training was a meeting rather than a process.
The senior staff who scope your project are the same people running the delivery, with no handoffs to junior teams or subcontractors mid-flight.
Every project runs against a defined scope and a committed timeline, agreed upon before work starts and tracked against milestones the firm can see.
A dedicated project manager who knows your firm and your project, available throughout the engagement and through the handover into ongoing support.
The people on the project are BASE staff with the same accountability standards as the rest of the relationship, never third-party contractors brought in for capacity.
The firm's team gets trained on the system before the project closes, with documentation and a handover plan that doesn’t end at the implementation date.
30 days of project work with 100% of your fees refunded if the engagement isn't delivering what we promised.
“From the very start of our partnership, they have consistently delivered outstanding, professional, and timely data security and tech support services.
Their proactive approach to helping us set up and maintain our data security measures has been a game-changer for our firm.”
Four steps from defining the scope to the team using the system on day one.
Before any work starts, we map the project’s goals, dependencies, and constraints with the firm’s leadership. The output is a scope statement with the timeline, budget, and milestones the engagement will be measured against.
A dedicated project manager runs the engagement from day one, with weekly status updates, clear escalation paths, and visibility into where every workstream stands. The team you meet at kickoff is the team you stay with through delivery.
Senior BASE staff handle the technical execution, including infrastructure changes, system migrations, and the configuration work that turns the plan into something the firm can use. The same team on the project is on every part of the delivery.
We handle moves, adds, and changes as the team grows, plus the integration tuning that keeps calls connected to the rest of your firm’s tools. Quarterly reviews catch what’s working and what to swap.
Common questions when firms scope a VoIP and connectivity rollout with us.
Office relocations, multi-site rollouts, M&A IT integration, Microsoft 365 and cloud migrations, infrastructure refreshes, and the technology side of new office openings. Most projects involve working alongside the firm’s leadership and any existing IT staff.
It depends on the scope. An office relocation runs four to eight weeks from planning to live. A multi-site rollout or M&A integration runs three to six months, often with phased delivery. Each engagement gets its own timeline as part of the scoping work.
End to end. The project manager, the technical staff, and the people doing the implementation all sit inside BASE. Some specialized work occasionally involves named partners (cabling contractors for major office moves, for example), but those are managed by us, not by the firm.
The engagement closes with full documentation, training for your team, and a handover plan that defines who supports the new system going forward. Most clients fold the new system into our ongoing managed IT services. Either way, you have a system the team can run.
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