Trust us to always prioritize your business interests over our profits.
Why choose BASE Solutions for IT support?
Try our IT support service risk-free with our 30-day complete satisfaction guarantee.
Get back to work sooner thanks to an IT support team that can respons to issues in 15 minutes or less.
Enjoy continuous peace of mind with us monitoring your IT systems 24/7.
Feel heard, understood, and valued with our customer-centric approach.
Enjoy the stability of a flat-rate fee with no hidden costs or surprise charges.
Proactively Addresses Concerns with Personalized Service
BASE Solutions provides us the peace of mind in knowing that when we have IT issues, Atul and his team are accessible and responsive, always addressing our needs and concerns with quiet urgency and supreme competence.
Not only is BASE Solutions our first and only IT partner, its responsiveness, proactivity and knowledge of our people and our business makes it an invaluable member of our team.
If you are looking for personalized service, a responsive and expert staff, and practical solutions to your IT needs, BASE Solutions is your best choice.
Forward Thinking. Never Blindsided. Trust-Worthy.
In working with BASE Solutions for close to a decade, I can honestly say because of the proactive solutions that Atul and his team provide my business coupled with the consistent daily service we receive, we have NEVER experienced a serious disruption (nor felt blindsided) when systems have gone down.
You need to put your entire company’s ability to operate in the hands of a company that you can trust. BASE Solutions is forward thinking and accountable, two essential attributes that lacked with other IT firms I have worked with in the past.
While on the surface IT support may seem like a service that is not integral to your day to day operation, but in reality is it’s the glue that holds your company’s operation together. I have the luxury of sleeping sound each night knowing that should something go wrong, there’s a good chance BASE Solutions is already working on it or at a minimum, they are only a call away.
We Trust Solutions Being Recommended are ONLY Ones We Need, Outstanding Customer Service
BASE Solutions undeniably provides outstanding customer service. When advising options to better our IT systems, we trust solutions being recommended are ONLY ones we need.
Our DC office opened in 2016, and Atul and his team managed the entire IT setup making the process seamless for our team to hit the ground running from day 1. Atul and his team make us feel like no issue is too small, and that all our IT issues are a priority.
If you are looking for an IT partner who is not only going to provide you great customer service, but also treats you like a top client regardless of the size of your company, then BASE Solutions is the right partner for you!
My Business Keeps Running – No Matter What!
JPS Law benefits in many ways by having BASE Solutions as our IT partner. The biggest value to my firm is the continuity of business regardless of any IT issues in the background. BASE Solutions ensures our business is running behind the scenes so that we can focus on supporting our clients’ needs.
The BASE Solutions team is not only incredibly responsive, but they also have the unique ability in their industry to communicate in plain language that can be understood. That is a rare commodity given the other IT firms I have worked with previously.
If you are in the market for an IT service provider that will hit the ground running to ensure your IT needs are beyond satisfied, BASE Solutions will not disappoint!
An IT Firm that Cares
BASE Solutions cares about their clients and wants to ensure all customers are satisfied with their services. Being able to depend and rely on Atul and his team has been extremely vital to securing our IT infrastructure.
Having worked with other IT firms in the past, I value the responsiveness to IT issues and concerns BASE Solutions provides me and my firm. I also appreciate that a team member takes the time to verify that issues have been resolved and I’m satisfied before closing out a ticket.
BASE Solutions’ responsiveness and professionalism is superior, so don’t hesitate to partner with them today to help you with any and all of your IT needs!
Operate at Peak Efficiency with No Down Time, Supporting our Firm for Over 11 Years, Cost-Effective Solutions
BASE Solutions works quietly behind the scenes to maintain our systems so that we can operate at peak efficiency with no down time. They have been supporting our firm for the entirety of our existence – 11 ½ years – and we cannot imagine what our business would be like without them as our partner.
The BASE Solutions team is reliable, always there when we need them, and cost-effective in their approach to addressing our needs. These attributes are essential to the ultimate success of any client, big or small.
IT service providers have a thankless job. They only hear about the problems and the kudos for a job well done are few and far between. Moreover, when they are truly great at what they do, they are taken for granted by their clients. Cameron McEvoy has the good fortune of being one such client since partnering with BASE Solutions. Don’t hesitate to make them a part of your team as well. You will be glad you did and will regret you didn’t hire them sooner!
With over 25 years of experience, we provide IT services tailored to your business goals. Our approach ensures every client feels valued and understood, with solutions designed specifically for small to midsize businesses. We maintain strong relationships through personal contact and a commitment to optimal outcomes.
High IT expenses often constrain budgets, limiting funds for other essential projects. This financial challenge is a frequent concern for many businesses and may affect their ability to grow and innovate.
BASE Solutions can reduce these expenses. Our partnership ensures you have access to top-notch IT support without the overhead of a full-time team.
Our effective IT support also minimizes downtime, directly leading to increased employee productivity.
Considering that unutilized work hours translate to up to $6,360,144 in revenue loss on average annually, you can’t afford to not reduce lost time.
Solve Your Toughest Technical Issues From Your Desk
Dealing with IT issues can disrupt your workflow, lead to frustration, and hurt productivity.
Yet, too many support services are slow to respond or offer generic solutions that don’t address your specific needs.
At BASE Solutions, we provide responsive and tailored remote IT support. Enjoy a meaningful response in as little as 15 minutes, without ever having to leave your desk.
Get The Answers You Need to Your Most Complex Challenges
Navigating complex IT challenges can be overwhelming. Finding a solution may require expert knowledge that goes beyond basic troubleshooting, which can make it difficult to get the clear answers you need.
At BASE Solutions, we employ IT support technicians with extensive experience.
This ensures that you receive expert assistance for your most technical issues.
Keep All Your Computers in Excellent Shape
When your office computers fail, it can halt your business operations. In fact, 67% of data loss issues are caused by computer hardware failures.
BASE Solutions keeps your systems updated to avoid issues.
If a problem occurs, we visit your site to fix it quickly without long projects. We also handle vendor management for you, so you aren’t troubled with it
Rest Easy Knowing All Your Precious Data Stays Safe
Data security is a crucial concern for any business. Ensuring the safety of your sensitive information is paramount, yet achieving this can be challenging without the right IT support.
As your IT partners, we not only resolve existing issues but also implement regular data backups to safeguard against potential data loss.
In the event of IT problems that might risk data loss, we offer comprehensive solutions.
Many IT service providers offer one-size-fits-all solutions, which often fail to address the unique needs of different businesses. This approach can lead to unnecessary complications and expenses.
At BASE Solutions, we recognize that every business is unique. Our support team dedicates time to understanding your specific operations and challenges.
We prioritize providing IT solutions that are tailored to your business, even if it means getting creative. Our goal is to offer solutions that make sense for you, not just generic answers.
At BASE Solutions, we understand the daily struggles of running a small business. Our professional support services are designed to keep your operations smooth without the high costs. We provide immediate, reliable solutions for all your computer needs.
When IT issues arise, our team is ready to tackle all your problems swiftly – from network and computer troubles to software support and virus removal.
Because you’re not paying us to be there full time, we reduce your IT costs significantly, leaving capital available for other projects.
With significantly reduced downtime, you’ll see an increase in how much work gets done by your employees.
We’re equipped to assist you with nearly any computer-related task, and if you have something we can’t solve, we’ll find someone who can.
Efficient IT systems should reduce your need for IT support calls. Repeatedly addressing the same IT issues is frustrating and time-consuming.
We know you’ll love our support team, but we also don’t want you to deal with that frustration.
At BASE Solutions, our objective is to enhance your IT systems to a point where our support becomes a resource, not a necessity.
We delve deep into the root causes of every issue, ensuring that once resolved, it stays resolved.
Our team has extensive experience with a wide variety of IT challenges, equipping us to handle even the toughest problems effectively.
The cost of IT support from BASE Solutions varies as it depends on the chosen service package. We offer 3 levels of service: Basic, Essentials, and Complete. We tailor these packages to meet each client’s unique needs.
We maintain a strong emphasis on security. Therefore, those who choose the Basic package still will receive consistent security services like those who choose Complete.
The BASE Solutions team offers support for mobile devices if they are work-related or BYOD devices connected to a work network.
We ensure these devices work smoothly with your business’s network infrastructure.
Our services include troubleshooting, maintenance, and security measures, aligning with your company’s specific requirements for mobile device usage in the workplace.
BASE Solutions provides support for a wide range of devices, including Apple, iOS, PC, and Android products.
This broad support range makes us an ideal choice for businesses with end users who utilize a mix of operating systems.
We ensure seamless integration and consistent support across all these platforms, catering to the diverse needs of your business’s technological environment.
IT support from BASE Solutions is exclusively for businesses, as we are a B2B company. We provide support for business devices, and we also support BYOD devices if they are connected to a client’s network.
To receive our support services, you or your employer must be a client of ours. This focus ensures we deliver specialized, business-oriented IT solutions.
To receive immediate assistance from BASE Solutions you can call our support line at (571) 210‐4270. Please note that this line is exclusively for our existing clients.
If you are not yet a client but require our services, we encourage you to contact us to begin the onboarding process.
We want to make a real difference for your business. That’s why we focus on IT solutions that drive tangible outcomes.
Why contact BASE Solutions for IT support?
Maximize efficiency with technology solutions that truly fit your operational style.
Stop overpaying for IT services you don’t need thanks to our customized solutions.
Prevent future IT issues from emerging with solutions that fit seamlessly into your entire workflow.
Avoid setbacks in business growth caused by unsuitable tech thanks to our strategic solutions.
Drive your business forward with solutions that are both technically sound and effective.
IT Support in Arlington VA