Windows Support

Access Round-the-Clock Support from Microsoft Certified Experts via Live Chat

Why choose BASE Solutions for Windows Support?

  • Connect with a verified professional in minutes. No downtime. No waiting for appointments.
  • From password issues to login problems, our experts answer your tech questions–fast.
  • Get support for all Microsoft devices and software company-wide from one IT company.
  • A team of experts is on call for you and your business 24/7. Even on holidays.
  • Rapidly repair any computer hardware with remote and on-site support.

Request a Quote for Windows Support

TESTIMONIALS

Windows Support Success Stories

Proactively Addresses Concerns with Personalized Service 

 

BASE Solutions provides us the peace of mind in knowing that when we have IT issues, Atul and his team are accessible and responsive, always addressing our needs and concerns with quiet urgency and supreme competence. 

Not only is BASE Solutions our first and only IT partner, its responsiveness, proactivity and knowledge of our people and our business makes it an invaluable member of our team.   

If you are looking for personalized service, a responsive and expert staff, and practical solutions to your IT needs, BASE Solutions is your best choice.

Misti Mukherjee
Managing Member of Extensio Law

Forward Thinking. Never Blindsided. Trust-Worthy.

In working with BASE Solutions for close to a decade, I can honestly say because of the proactive solutions that Atul and his team provide my business coupled with the consistent daily service we receive, we have NEVER experienced a serious disruption (nor felt blindsided) when systems have gone down.

You need to put your entire company’s ability to operate in the hands of a company that you can trust. BASE Solutions is forward thinking and accountable, two essential attributes that lacked with other IT firms I have worked with in the past.

While on the surface IT support may seem like a service that is not integral to your day to day operation, but in reality is it’s the glue that holds your company’s operation together. I have the luxury of sleeping sound each night knowing that should something go wrong, there’s a good chance BASE Solutions is already working on it or at a minimum, they are only a call away.  

Scott Hillig
President and CEO of DH Companies

We Trust Solutions Being Recommended are ONLY Ones We Need, Outstanding Customer Service

BASE Solutions undeniably provides outstanding customer service. When advising options to better our IT systems, we trust solutions being recommended are ONLY ones we need. 

Our DC office opened in 2016, and Atul and his team managed the entire IT setup making the process seamless for our team to hit the ground running from day 1. Atul and his team make us feel like no issue is too small, and that all our IT issues are a priority.

If you are looking for an IT partner who is not only going to provide you great customer service, but also treats you like a top client regardless of the size of your company, then BASE Solutions is the right partner for you!

Melanie Harrison
COO of Amin Wasserman Gurnani

My Business Keeps Running – No Matter What! 

JPS Law benefits in many ways by having BASE Solutions as our IT partner. The biggest value to my firm is the continuity of business regardless of any IT issues in the background. BASE Solutions ensures our business is running behind the scenes so that we can focus on supporting our clients’ needs.

The BASE Solutions team is not only incredibly responsive, but they also have the unique ability in their industry to communicate in plain language that can be understood. That is a rare commodity given the other IT firms I have worked with previously.

If you are in the market for an IT service provider that will hit the ground running to ensure your IT needs are beyond satisfied, BASE Solutions will not disappoint!

JP Sherry
Managing Partner of JPS Law, PLLC

An IT Firm that Cares 

BASE Solutions cares about their clients and wants to ensure all customers are satisfied with their services. Being able to depend and rely on Atul and his team has been extremely vital to securing our IT infrastructure.

Having worked with other IT firms in the past, I value the responsiveness to IT issues and concerns BASE Solutions provides me and my firm. I also appreciate that a team member takes the time to verify that issues have been resolved and I’m satisfied before closing out a ticket.

BASE Solutions’ responsiveness and professionalism is superior, so don’t hesitate to partner with them today to help you with any and all of your IT needs!

Steve Gombos
Managing Partner of Gombos Leyton, PC

Operate at Peak Efficiency with No Down Time, Supporting our Firm for Over 11 Years, Cost-Effective Solutions

BASE Solutions works quietly behind the scenes to maintain our systems so that we can operate at peak efficiency with no down time. They have been supporting our firm for the entirety of our existence – 11 ½ years – and we cannot imagine what our business would be like without them as our partner.  

The BASE Solutions team is reliable, always there when we need them, and cost-effective in their approach to addressing our needs. These attributes are essential to the ultimate success of any client, big or small. 

IT service providers have a thankless job. They only hear about the problems and the kudos for a job well done are few and far between. Moreover, when they are truly great at what they do, they are taken for granted by their clients. Cameron McEvoy has the good fortune of being one such client since partnering with BASE Solutions. Don’t hesitate to make them a part of your team as well. You will be glad you did and will regret you didn’t hire them sooner!

Sunny Cameron
Partner of Cameron McEvoy, PLLC

Trusted IT Partner for Reliable Windows Support Solutions

0.98
Rating of client satisfaction
1500%
Average response time for IT support is under a minute.
24/7
Monitoring of networks
Our Esteemed Clientele
ABOUT US

Boost Collaboration, Simplify Tasks

Effortlessly set up devices, share apps, and manage settings efficiently.

Simplify user device enrollment and management, whether on-site or remotely.

Create user groups based on criteria and easily import users for streamlined operations.

Windows Support
SERVICES

Learn More About Our Windows Support

Office & Productivity Applications

Boost Business Efficiency with Tailored Productivity Solutions

Ensure your SMB minimizes downtime and maximizes collaboration with customized office applications.

Email Support

Boost Business Communication with Reliable Email Solutions

Resolve email issues and enhance productivity with our seamless and secure email support services.

Microsoft 365

Unlock Efficiency with Tailored Microsoft 365 Solutions

Maximize Office 365 capabilities for seamless operations and enhanced productivity in your SMB.

Internet Browsers

Enhance Online Security and Productivity

Optimize internet browsers for fast, secure, and efficient web access for seamless operations.

Onboarding Devices

Streamline Employee Device Setup and Integration

Effortlessly onboard devices to optimize operations and maintain seamless system integration for productivity.

Security & Virus Protection

Advanced Security Solutions for Peace of Mind

Combat digital threats with cutting-edge virus protection and cybersecurity measures for secure operations.

Streamline Operations with Agile Updates

Adaptability is key to success for businesses of all sizes.

Efficient technology is essential for business resilience and competitiveness.

Our IT support focuses on optimizing systems for long-term business growth.

Windows Support
Flexible Employee Support Solutions for Any Team Size

Upgrade your support today!

Windows Support

Top-Tier IT Infrastructure Support Solutions

A solid infrastructure is crucial for optimal IT system performance.

Our services encompass hardware assessment and infrastructure enhancement for peak efficiency.

From cable management to server rack design, we ensure durable, high-performing IT setups.

FAQs

How can I access Windows support services?

For efficient access to Windows support, partnering with a dedicated IT company ensures expert guidance tailored to your business needs.

Is Windows technical support provided at no cost?

While Microsoft offers some free technical support, comprehensive assistance often comes at a cost. Paid support plans can be pricey, and resolving complex issues may require additional investment. Outsourcing Windows support to a specialized IT company can provide expert service at a more cost-effective rate compared to premium Microsoft support plans.

How can I connect with a Microsoft support representative?

Connecting with a Microsoft support representative can be challenging, involving long wait times and automated systems. For businesses, this may result in extended downtime and frustration. By outsourcing your Windows support, you can access dedicated professionals who offer personalized, efficient solutions tailored to your business needs, without the hassle of dealing directly with Microsoft.

Why consider outsourcing Windows support services?

Outsourcing Windows support provides benefits like expert knowledge, 24/7 support, and cost savings on training and infrastructure. This strategic approach allows your business to focus on core activities while ensuring efficient IT system management by specialists, leading to reduced downtime and enhanced performance.

What advantages come with Windows support services?

Windows support offers quick access to technical expertise, timely issue resolution, and proactive system management. This ensures optimized, secure, and up-to-date Windows environments, minimizing disruptions. Quality support enhances user satisfaction with stable, efficient computing experiences for your team.