Discover how leveraging managed IT will benefit your business before getting locked into a contract.
Why choose BASE Solutions for your managed IT services?
Feel heard and understood by choosing a managed IT partner that always puts you before profits.
Choose a business-focused IT partner who deeply understands small-and-medium-sized businesses.
Receive after-hours IT support beyond the typical 9-5 since our service desk is open from 8-6.
Leverage over 25 years of IT experience to help you find the technology solutions that truly work for you.
Work with an established provider trusted by over 45 companies and 1000 end-users nationwide.
Proactively Addresses Concerns with Personalized Service
BASE Solutions provides us the peace of mind in knowing that when we have IT issues, Atul and his team are accessible and responsive, always addressing our needs and concerns with quiet urgency and supreme competence.
Not only is BASE Solutions our first and only IT partner, its responsiveness, proactivity and knowledge of our people and our business makes it an invaluable member of our team.
If you are looking for personalized service, a responsive and expert staff, and practical solutions to your IT needs, BASE Solutions is your best choice.
Forward Thinking. Never Blindsided. Trust-Worthy.
In working with BASE Solutions for close to a decade, I can honestly say because of the proactive solutions that Atul and his team provide my business coupled with the consistent daily service we receive, we have NEVER experienced a serious disruption (nor felt blindsided) when systems have gone down.
You need to put your entire company’s ability to operate in the hands of a company that you can trust. BASE Solutions is forward thinking and accountable, two essential attributes that lacked with other IT firms I have worked with in the past.
While on the surface IT support may seem like a service that is not integral to your day to day operation, but in reality is it’s the glue that holds your company’s operation together. I have the luxury of sleeping sound each night knowing that should something go wrong, there’s a good chance BASE Solutions is already working on it or at a minimum, they are only a call away.
We Trust Solutions Being Recommended are ONLY Ones We Need, Outstanding Customer Service
BASE Solutions undeniably provides outstanding customer service. When advising options to better our IT systems, we trust solutions being recommended are ONLY ones we need.
Our DC office opened in 2016, and Atul and his team managed the entire IT setup making the process seamless for our team to hit the ground running from day 1. Atul and his team make us feel like no issue is too small, and that all our IT issues are a priority.
If you are looking for an IT partner who is not only going to provide you great customer service, but also treats you like a top client regardless of the size of your company, then BASE Solutions is the right partner for you!
My Business Keeps Running – No Matter What!
JPS Law benefits in many ways by having BASE Solutions as our IT partner. The biggest value to my firm is the continuity of business regardless of any IT issues in the background. BASE Solutions ensures our business is running behind the scenes so that we can focus on supporting our clients’ needs.
The BASE Solutions team is not only incredibly responsive, but they also have the unique ability in their industry to communicate in plain language that can be understood. That is a rare commodity given the other IT firms I have worked with previously.
If you are in the market for an IT service provider that will hit the ground running to ensure your IT needs are beyond satisfied, BASE Solutions will not disappoint!
An IT Firm that Cares
BASE Solutions cares about their clients and wants to ensure all customers are satisfied with their services. Being able to depend and rely on Atul and his team has been extremely vital to securing our IT infrastructure.
Having worked with other IT firms in the past, I value the responsiveness to IT issues and concerns BASE Solutions provides me and my firm. I also appreciate that a team member takes the time to verify that issues have been resolved and I’m satisfied before closing out a ticket.
BASE Solutions’ responsiveness and professionalism is superior, so don’t hesitate to partner with them today to help you with any and all of your IT needs!
Operate at Peak Efficiency with No Down Time, Supporting our Firm for Over 11 Years, Cost-Effective Solutions
BASE Solutions works quietly behind the scenes to maintain our systems so that we can operate at peak efficiency with no down time. They have been supporting our firm for the entirety of our existence – 11 ½ years – and we cannot imagine what our business would be like without them as our partner.
The BASE Solutions team is reliable, always there when we need them, and cost-effective in their approach to addressing our needs. These attributes are essential to the ultimate success of any client, big or small.
IT service providers have a thankless job. They only hear about the problems and the kudos for a job well done are few and far between. Moreover, when they are truly great at what they do, they are taken for granted by their clients. Cameron McEvoy has the good fortune of being one such client since partnering with BASE Solutions. Don’t hesitate to make them a part of your team as well. You will be glad you did and will regret you didn’t hire them sooner!
Adapt Your IT Services to Your Changing Business Needs
Facing constant IT issues can disrupt your business and hinder productivity. Unresponsive support adds to the frustration and leaves you struggling to meet urgent needs and complete routine tasks.
BASE Solutions ensures your IT systems run smoothly by addressing both urgent and routine issues promptly.
However, our personalized approach is what truly sets us apart. We build strong relationships and provide a personal touch to ensure we always meet your specific needs.
As a result, you can rest assured that every recommendation will truly make sense for your tools and your work processes.
Achieve more every day by letting our friendly team of experts take over your tedious daily IT tasks.
Supplement your team with ours during busy periods and major projects to ensure everything gets done on time.
Enjoy consistent cyber protection no matter which service package you choose and elevate your security posture.
Pave your path toward your business goals by asking our experts how the right IT can get you there faster.
Optimize your private, public, or hybrid clouds with support from our managed cloud services team.
Easily resolve even the most complex IT issues with the help of support technicians who provide actionable recommendations.
Prevent disruptions caused by network downtime thanks to our diligent 24/7 monitoring and incident response.
See our team at your office if you need a PC or workstation repair onsite. You can also bring your devices to us.
Minimize the impact of any worst-case scenario by leaning on our proactive data backups and recovery planning.
Being a small business can be challenging. Statistics show that around 20.6% of new businesses fail within the 1st year, and this number rises to nearly 50% by the 5th year.
This is not for lack of trying, often it’s because too many business owners have too much on their plate. As a result, it’s hard to consistently keep everything afloat.
By choosing BASE Solutions, you can take IT off your busy schedule. Therefore, you’ll have more time to get more done and have one less maintenance task to worry about.
That gives you more space to focus on growth, not survival.
The average business uses around 300 different software-as-a-service (SaaS) products, yet 53% of those tools go unused by employees.
The result is approximately $44,743,651 wasted per month.
Don’t let your business experience that issue. Ask the BASE Solutions team about how you can be certain that every IT purchase will be worth the cost.
We’ll get to know how your employees work and what you want to achieve. From there, we’ll help you procure the best tools for your needs and the most reasonable price for your budget.
Our team can also perform infrastructure management tasks to reduce your risk of losing ROI on frequent system downtime.
Reduce how much you spend on IT– in terms of both time and money
We can’t control your provider’s offboarding, but our onboarding is fairly simple.
You won’t have to worry about any major work disruptions during the switchover process. The only possible interruption you may experience are some system reboots if we agree to install new software tools.
Choosing a new managed service provider with clear processes and a mature service delivery model is your key to avoiding roadblocks.
BASE Solutions proudly supports various devices, including those from Apple. We also support iOS, PC, and Android products, offering a wider range of services than many MSPs.
By choosing us, your business benefits from seamless integration and consistent support across different platforms.
To know what to ask for, focus on your business goals. You only need to tell us what you want to achieve, and we will handle the technology part.
If you’re interested in understanding IT processes, we’re happy to explain them, but it’s not required for us to help you reach your goals.
Your objectives are our priority, and we will tailor the technology to meet them.
Outsourcing managed IT services reduces operational costs by providing specialized expertise without the need to hire full-time staff. This reduces salary, training, and benefit expenses.
It also eliminates the need for costly hardware and software investments, as the IT provider supplies necessary tools.
Additionally, managed IT services offer proactive maintenance, minimizing downtime and costly repairs.
We provide the flexibility to scale your IT services up or down based on your business’s evolution. Our approach allows us to tailor solutions to meet new demands swiftly and efficiently.
This flexibility not only enables more cost-effective management of your IT services but also ensures that your business can adapt to changing market conditions without disruption.
