Gain 24/7 monitoring for early detection and prevention of network failures before they impact operations.
Rely on 15+ years of IT expertise that understands the unique pressures of small to midsize businesses.
Secure client data with elite cyber protections trusted by law firms that demand the highest compliance and security standards.
Rely on 15 years of IT experience, supporting firms just like yours.
Work with CompTIA Network+ certified engineers who apply proven best practices to deliver dependable, industry-grade solutions.
Proactively Addresses Concerns with Personalized Service
BASE Solutions provides us the peace of mind in knowing that when we have IT issues, Atul and his team are accessible and responsive, always addressing our needs and concerns with quiet urgency and supreme competence.
Not only is BASE Solutions our first and only IT partner, its responsiveness, proactivity and knowledge of our people and our business makes it an invaluable member of our team.
If you are looking for personalized service, a responsive and expert staff, and practical solutions to your IT needs, BASE Solutions is your best choice.
Forward Thinking. Never Blindsided. Trust-Worthy.
In working with BASE Solutions for close to a decade, I can honestly say because of the proactive solutions that Atul and his team provide my business coupled with the consistent daily service we receive, we have NEVER experienced a serious disruption (nor felt blindsided) when systems have gone down.
You need to put your entire company’s ability to operate in the hands of a company that you can trust. BASE Solutions is forward thinking and accountable, two essential attributes that lacked with other IT firms I have worked with in the past.
While on the surface IT support may seem like a service that is not integral to your day to day operation, but in reality is it’s the glue that holds your company’s operation together. I have the luxury of sleeping sound each night knowing that should something go wrong, there’s a good chance BASE Solutions is already working on it or at a minimum, they are only a call away.
We Trust Solutions Being Recommended are ONLY Ones We Need, Outstanding Customer Service
BASE Solutions undeniably provides outstanding customer service. When advising options to better our IT systems, we trust solutions being recommended are ONLY ones we need.
Our DC office opened in 2016, and Atul and his team managed the entire IT setup making the process seamless for our team to hit the ground running from day 1. Atul and his team make us feel like no issue is too small, and that all our IT issues are a priority.
If you are looking for an IT partner who is not only going to provide you great customer service, but also treats you like a top client regardless of the size of your company, then BASE Solutions is the right partner for you!
My Business Keeps Running – No Matter What!
JPS Law benefits in many ways by having BASE Solutions as our IT partner. The biggest value to my firm is the continuity of business regardless of any IT issues in the background. BASE Solutions ensures our business is running behind the scenes so that we can focus on supporting our clients’ needs.
The BASE Solutions team is not only incredibly responsive, but they also have the unique ability in their industry to communicate in plain language that can be understood. That is a rare commodity given the other IT firms I have worked with previously.
If you are in the market for an IT service provider that will hit the ground running to ensure your IT needs are beyond satisfied, BASE Solutions will not disappoint!
An IT Firm that Cares
BASE Solutions cares about their clients and wants to ensure all customers are satisfied with their services. Being able to depend and rely on Atul and his team has been extremely vital to securing our IT infrastructure.
Having worked with other IT firms in the past, I value the responsiveness to IT issues and concerns BASE Solutions provides me and my firm. I also appreciate that a team member takes the time to verify that issues have been resolved and I’m satisfied before closing out a ticket.
BASE Solutions’ responsiveness and professionalism is superior, so don’t hesitate to partner with them today to help you with any and all of your IT needs!
Operate at Peak Efficiency with No Down Time, Supporting our Firm for Over 11 Years, Cost-Effective Solutions
BASE Solutions works quietly behind the scenes to maintain our systems so that we can operate at peak efficiency with no down time. They have been supporting our firm for the entirety of our existence – 11 ½ years – and we cannot imagine what our business would be like without them as our partner.
The BASE Solutions team is reliable, always there when we need them, and cost-effective in their approach to addressing our needs. These attributes are essential to the ultimate success of any client, big or small.
IT service providers have a thankless job. They only hear about the problems and the kudos for a job well done are few and far between. Moreover, when they are truly great at what they do, they are taken for granted by their clients. Cameron McEvoy has the good fortune of being one such client since partnering with BASE Solutions. Don’t hesitate to make them a part of your team as well. You will be glad you did and will regret you didn’t hire them sooner!
We’ve spent over 15 years helping businesses run smoother operations with tailored network support, fast response times, and a team that truly listens.
Cut interruptions before they spread. With proactive monitoring and fast response, your network stays reliable so your team keeps delivering results.
Keep your network healthy, stable, and secure so your business never stalls. Our proactive support detects and resolves issues fast.
Employees lose nearly a week yearly waiting for their company’s network to connect.
Don’t wait for downtime!
Proactive maintenance lowers long-term costs and stabilizes systems.
47% of users abandon sites that take more than 2 seconds to load. Use structured cabling solutions that deliver consistent speed, reliability, and scalability to support both your current and future technology needs.
We install with precision.
Long-term reliability reduces costly rewiring or reconfiguration later.
Build wireless environments that are secure, scalable, and accessible from anywhere. From seamless coverage across office floors to remote worker connectivity, we make Wi-Fi work the way you need it.
Routine optimization ensures speed and performance stay consistent.
Trust our NOC team that monitors and manages all endpoints and network devices, giving you peace of mind that every desktop, laptop, server, and mobile device is protected.
Instead of reacting to problems, we actively maintain network health.
Proven reliability managing networks for 900+ end users.
Design your network from the ground up. Rely on a network team that ensures your infrastructure is optimized for speed, resilience, and security while being flexible enough to support business growth.
Scalable framework that grows with your team and technology needs.
Save on cost and risk. Leverage managed network support that lowers operational unpredictability and frees your internal team to focus on client work.
Studies show that 25% of organizations using managed services often cut IT costs while improving efficiency. That’s a clear advantage when margins matter!
Stop losing billable hours. Access 24/7 monitoring that acts before slowdowns become outages, so your teams keep working and invoices keep flowing.
Lean on certified expertise. We deploy CompTIA Network+ practices and proven patching routines to reduce unexpected failures and maintain consistent performance.
Leverage stronger uptime and faster response times that give your business the edge to scale.
Our network support covers monitoring, administration, troubleshooting, maintenance, and device protection via a dedicated NOC. We manage routers, switches, endpoints, wireless, VPNs, and cabling coordination to keep systems stable. That scale proves our processes work across complex environments. Key elements include:
We typically respond to tickets in about 15 minutes on average and provide emergency response within one hour.
Helpdesk hours are 8am–6pm while remote monitoring runs 24/7 to detect and escalate critical events. We prioritize clear communication during incidents to reduce business impact.
This approach includes:
Yes. We include consistent cybersecurity measures across service levels to reduce risk and protect sensitive data without promising identical feature sets.
Our security work covers proactive patching, endpoint hardening, and monitored threat indicators. We tailor controls to match operational risk and budget constraints.
We also provide:
Yes. We support law firms as a core specialty; over half our clients are legal practices, so our network support focuses on confidentiality and compliance.
We configure access controls, secure workflows, and document controls to assist audits. We design role-based access and encryption workflows for client confidentiality.
Key benefits include:
Onboarding follows four phases: information gathering, preparation and co-management, go-live, and post go-live check-ins.
We map the environment, apply tailored configurations, test failovers, and train key staff for a smooth transition. We validate performance and compliance before handing over to ongoing support. Deliverables include:
Connect with trusted vendor that provide optimal solutions to strengthen your network infrastructure
Get onsite IT repair when required to restore secure systems quickly without extended downtime or disruption.
Leverage our support for 900+ end users and gain confidence that your network can scale securely as your business grows.
Join 44+ organizations already trusting us to keep their networks running smoothly, securely, and without costly downtime.
Benefit from quarterly IT business reviews aligning technology strategy with your company’s growth and compliance needs.