On-Site IT Support Services

Reliable On-Site IT Support Tailored to Elevate Your Business Operations

Why choose BASE Solutions for on-site IT support?

  • Resolve the most pressing issues in hours when you rely on certified field engineers
  • Eliminate recurring issues with root-cause fixes and a team that gets to the root of your recurring issues
  • Take control of costs with transparent, predictable pricing and flexible services
  • Services that an in-house IT team can’t match. We ensure a personable, professional experience every time
  • Get assistance for everything including technology deployments, onboarding, cabling, and wireless networks

Request a Quote for our On-Site Support Services

TESTIMONIALS

On-Site IT Support Services: Client Success Stories

Proactively Addresses Concerns with Personalized Service 

 

BASE Solutions provides us the peace of mind in knowing that when we have IT issues, Atul and his team are accessible and responsive, always addressing our needs and concerns with quiet urgency and supreme competence. 

Not only is BASE Solutions our first and only IT partner, its responsiveness, proactivity and knowledge of our people and our business makes it an invaluable member of our team.   

If you are looking for personalized service, a responsive and expert staff, and practical solutions to your IT needs, BASE Solutions is your best choice.

Misti Mukherjee
Managing Member of Extensio Law

Forward Thinking. Never Blindsided. Trust-Worthy.

In working with BASE Solutions for close to a decade, I can honestly say because of the proactive solutions that Atul and his team provide my business coupled with the consistent daily service we receive, we have NEVER experienced a serious disruption (nor felt blindsided) when systems have gone down.

You need to put your entire company’s ability to operate in the hands of a company that you can trust. BASE Solutions is forward thinking and accountable, two essential attributes that lacked with other IT firms I have worked with in the past.

While on the surface IT support may seem like a service that is not integral to your day to day operation, but in reality is it’s the glue that holds your company’s operation together. I have the luxury of sleeping sound each night knowing that should something go wrong, there’s a good chance BASE Solutions is already working on it or at a minimum, they are only a call away.  

Scott Hillig
President and CEO of DH Companies

We Trust Solutions Being Recommended are ONLY Ones We Need, Outstanding Customer Service

BASE Solutions undeniably provides outstanding customer service. When advising options to better our IT systems, we trust solutions being recommended are ONLY ones we need. 

Our DC office opened in 2016, and Atul and his team managed the entire IT setup making the process seamless for our team to hit the ground running from day 1. Atul and his team make us feel like no issue is too small, and that all our IT issues are a priority.

If you are looking for an IT partner who is not only going to provide you great customer service, but also treats you like a top client regardless of the size of your company, then BASE Solutions is the right partner for you!

Melanie Harrison
COO of Amin Wasserman Gurnani

My Business Keeps Running – No Matter What! 

JPS Law benefits in many ways by having BASE Solutions as our IT partner. The biggest value to my firm is the continuity of business regardless of any IT issues in the background. BASE Solutions ensures our business is running behind the scenes so that we can focus on supporting our clients’ needs.

The BASE Solutions team is not only incredibly responsive, but they also have the unique ability in their industry to communicate in plain language that can be understood. That is a rare commodity given the other IT firms I have worked with previously.

If you are in the market for an IT service provider that will hit the ground running to ensure your IT needs are beyond satisfied, BASE Solutions will not disappoint!

JP Sherry
Managing Partner of JPS Law, PLLC

An IT Firm that Cares 

BASE Solutions cares about their clients and wants to ensure all customers are satisfied with their services. Being able to depend and rely on Atul and his team has been extremely vital to securing our IT infrastructure.

Having worked with other IT firms in the past, I value the responsiveness to IT issues and concerns BASE Solutions provides me and my firm. I also appreciate that a team member takes the time to verify that issues have been resolved and I’m satisfied before closing out a ticket.

BASE Solutions’ responsiveness and professionalism is superior, so don’t hesitate to partner with them today to help you with any and all of your IT needs!

Steve Gombos
Managing Partner of Gombos Leyton, PC

Operate at Peak Efficiency with No Down Time, Supporting our Firm for Over 11 Years, Cost-Effective Solutions

BASE Solutions works quietly behind the scenes to maintain our systems so that we can operate at peak efficiency with no down time. They have been supporting our firm for the entirety of our existence – 11 ½ years – and we cannot imagine what our business would be like without them as our partner.  

The BASE Solutions team is reliable, always there when we need them, and cost-effective in their approach to addressing our needs. These attributes are essential to the ultimate success of any client, big or small. 

IT service providers have a thankless job. They only hear about the problems and the kudos for a job well done are few and far between. Moreover, when they are truly great at what they do, they are taken for granted by their clients. Cameron McEvoy has the good fortune of being one such client since partnering with BASE Solutions. Don’t hesitate to make them a part of your team as well. You will be glad you did and will regret you didn’t hire them sooner!

Sunny Cameron
Partner of Cameron McEvoy, PLLC

Discover Why Our On-Site IT Support Stands Out.

0.98
Satisfaction rating from clients
1500%
Average IT support response times of under a minute.
24/7
Continuous monitoring of networks.
Our Trusted Clientele:
ABOUT US

Complete On-Site IT Support Solution for Your Business

Partner with us for comprehensive on-site IT support services tailored to your business.

Our certified technicians ensure quick issue resolution for increased productivity and minimal disruptions.

From hardware repairs to network configurations, we provide proactive maintenance to prevent future problems.

On-Site IT Support Services
SERVICES

Receive the Support You Need at Your Office

Hardware Installation & Repair

Ease Your Hardware Challenges with Expert On-Site Support

Get immediate solutions for hardware installations and repairs to keep your workflow smooth and efficient.

Our on-site professionals are ready to address any hardware issue, ensuring seamless operation of your equipment.

Whether it’s setting up workstations or fixing hardware glitches, trust us for precise and reliable services.

Network Setup & Troubleshooting

Strengthen Your Business with Reliable Network Setup and Troubleshooting

Experience seamless connectivity and quick resolution of network issues for efficient business operations.

Count on our on-site experts for stable, secure, and high-speed network solutions customized to your business requirements.

Software Installation & Configuration

Elevate Your Business with Seamless Software Installation and Configuration

Enhance your digital environment with expert software management for smooth installations, updates, and configurations.

From new software deployments to optimizing applications, our on-site support ensures software alignment with your business goals.

Experience a glitch-free digital workspace tailored for productivity and enhanced user experience.

Data Backup & Recovery

Protect Your Data with Reliable Backup and Recovery Solutions

Safeguard critical data with our robust backup and recovery services, ensuring data resilience and business continuity.

Trust our on-site support for quick data restoration, minimizing downtime and securing your business.

Regular backups and comprehensive recovery options provide peace of mind against data loss.

Cybersecurity Assessments

Enhance Security with Comprehensive Cybersecurity Assessments

Protect your network with detailed on-site cybersecurity assessments to mitigate digital risks.

Our expert evaluation ensures a secure foundation, safeguarding your business against cyber threats.

Proactive measures to secure your data and network in an era of increasing digital threats.

Technical Training & Support

Empower Your Team with On-Site Technical Training and Support

Unlock your team’s potential with personalized on-site training, empowering them to excel.

Beyond issue resolution, we equip your team with essential tech skills for success.

From basic troubleshooting to advanced software use, our tailored training boosts productivity.

Swift On-Site IT Support for Reliability

Save time and money with our fast and reliable on-site IT support services.

Our certified technicians are ready to assist promptly, ensuring minimal downtime.

Choose us for rapid issue escalation and resolution to keep your business operations smooth.

On-Site Support Services

Professional On-Site IT Assistance for Seamless Tech Solutions

Get Tech-Savvy Support Now!

On-Site IT Support Services

Affordable Support Getting You Back to Work

Get on-site support without breaking the bank. Our services are accessible and affordable.

We offer assistance for various IT issues, from devices to network setups and more.

Save time and hassle by having skilled IT engineers address and resolve issues on-site.

On-Site IT Support FAQs

How can BASE Solutions assist with on-site support services?

Count on our certified technicians at for comprehensive On-Site IT Support Services.

From hardware repairs to network configurations, we proactively address all technical needs efficiently.

Stay updated, secure, and efficient with our expert support for uninterrupted operations.

How quickly can I expect on-site support from ?

Rely on for prompt and reliable On-Site IT Support Services.

Our certified technicians are prepared to address any issue swiftly and efficiently.

Whether it’s a sudden problem or part of routine maintenance, we prioritize your business continuity.

Can BASE Solutions offer continuous on-site IT support for businesses?

Indeed, offers continuous On-Site IT Support Services customized to your business needs.

Our certified technicians work closely with you to create a tailored support strategy.

With this personalized approach, your IT systems are always optimized to align with your operational requirements, driving productivity and seamless technology growth in line with your business objectives.

How can I book on-site support with BASE Solutions?

To schedule On-Site IT Support Services with , contact our dedicated support team.

You can reach us via phone, the ticketing system, or through our website form.

Our certified technicians will then arrive on-site, equipped to efficiently handle your IT issues.

What issues require on-site IT support from BASE Solutions?

While many issues can be resolved remotely, certain scenarios like hardware malfunctions and network troubleshooting require on-site expertise.

Our certified technicians specialize in hands-on support to maintain physical infrastructure, ensure network reliability, and correctly set up new systems or hardware.