Application Managed Services

Achieve Operational Excellence through Comprehensive Application Managed Services

Why choose BASE Solutions for Application Managed Services?

  • Navigate the complex web of custom and business apps.
  • Tailored, business and customer-experience-driven services that meet your business needs
  • Professional support for complex application environments throughout their lifecycle
  • Resolving incidents and user issues that require specific product knowledge and expertise
  • Enjoy rapid issue resolution with round-the-clock monitoring and qualified IT professionals

Request a Quote for Application Managed Services

TESTIMONIALS

Client Success Stories: Application Managed Services

Proactively Addresses Concerns with Personalized Service 

 

BASE Solutions provides us the peace of mind in knowing that when we have IT issues, Atul and his team are accessible and responsive, always addressing our needs and concerns with quiet urgency and supreme competence. 

Not only is BASE Solutions our first and only IT partner, its responsiveness, proactivity and knowledge of our people and our business makes it an invaluable member of our team.   

If you are looking for personalized service, a responsive and expert staff, and practical solutions to your IT needs, BASE Solutions is your best choice.

Misti Mukherjee
Managing Member of Extensio Law

Forward Thinking. Never Blindsided. Trust-Worthy.

In working with BASE Solutions for close to a decade, I can honestly say because of the proactive solutions that Atul and his team provide my business coupled with the consistent daily service we receive, we have NEVER experienced a serious disruption (nor felt blindsided) when systems have gone down.

You need to put your entire company’s ability to operate in the hands of a company that you can trust. BASE Solutions is forward thinking and accountable, two essential attributes that lacked with other IT firms I have worked with in the past.

While on the surface IT support may seem like a service that is not integral to your day to day operation, but in reality is it’s the glue that holds your company’s operation together. I have the luxury of sleeping sound each night knowing that should something go wrong, there’s a good chance BASE Solutions is already working on it or at a minimum, they are only a call away.  

Scott Hillig
President and CEO of DH Companies

We Trust Solutions Being Recommended are ONLY Ones We Need, Outstanding Customer Service

BASE Solutions undeniably provides outstanding customer service. When advising options to better our IT systems, we trust solutions being recommended are ONLY ones we need. 

Our DC office opened in 2016, and Atul and his team managed the entire IT setup making the process seamless for our team to hit the ground running from day 1. Atul and his team make us feel like no issue is too small, and that all our IT issues are a priority.

If you are looking for an IT partner who is not only going to provide you great customer service, but also treats you like a top client regardless of the size of your company, then BASE Solutions is the right partner for you!

Melanie Harrison
COO of Amin Wasserman Gurnani

My Business Keeps Running – No Matter What! 

JPS Law benefits in many ways by having BASE Solutions as our IT partner. The biggest value to my firm is the continuity of business regardless of any IT issues in the background. BASE Solutions ensures our business is running behind the scenes so that we can focus on supporting our clients’ needs.

The BASE Solutions team is not only incredibly responsive, but they also have the unique ability in their industry to communicate in plain language that can be understood. That is a rare commodity given the other IT firms I have worked with previously.

If you are in the market for an IT service provider that will hit the ground running to ensure your IT needs are beyond satisfied, BASE Solutions will not disappoint!

JP Sherry
Managing Partner of JPS Law, PLLC

An IT Firm that Cares 

BASE Solutions cares about their clients and wants to ensure all customers are satisfied with their services. Being able to depend and rely on Atul and his team has been extremely vital to securing our IT infrastructure.

Having worked with other IT firms in the past, I value the responsiveness to IT issues and concerns BASE Solutions provides me and my firm. I also appreciate that a team member takes the time to verify that issues have been resolved and I’m satisfied before closing out a ticket.

BASE Solutions’ responsiveness and professionalism is superior, so don’t hesitate to partner with them today to help you with any and all of your IT needs!

Steve Gombos
Managing Partner of Gombos Leyton, PC

Operate at Peak Efficiency with No Down Time, Supporting our Firm for Over 11 Years, Cost-Effective Solutions

BASE Solutions works quietly behind the scenes to maintain our systems so that we can operate at peak efficiency with no down time. They have been supporting our firm for the entirety of our existence – 11 ½ years – and we cannot imagine what our business would be like without them as our partner.  

The BASE Solutions team is reliable, always there when we need them, and cost-effective in their approach to addressing our needs. These attributes are essential to the ultimate success of any client, big or small. 

IT service providers have a thankless job. They only hear about the problems and the kudos for a job well done are few and far between. Moreover, when they are truly great at what they do, they are taken for granted by their clients. Cameron McEvoy has the good fortune of being one such client since partnering with BASE Solutions. Don’t hesitate to make them a part of your team as well. You will be glad you did and will regret you didn’t hire them sooner!

Sunny Cameron
Partner of Cameron McEvoy, PLLC

Trusted IT Partner for Reliable Application Managed Services

0.98
Customer satisfaction score
1500%
IT support responds in under a minute on average.
24/7
Monitoring of networks.
Our Trusted Clients
ABOUT US

Results-Boosting Application Management Solutions

Modern IT systems are complex and costly to maintain, with a significant portion of budgets allocated to operational upkeep. To alleviate expenses, businesses are turning to specialized departments or outsourced Application Management Services (AMS) to oversee their applications and technological infrastructure.

The AMS market is experiencing rapid growth, projected to reach significant investment figures. However, the true value lies in integrating AMS not just for upkeep but as a strategic driver of IT improvements and business growth. Maximizing AMS capabilities can transform it into a vital component for enhancing technology and propelling organizational success.

By leveraging AMS to innovate and support business objectives, companies can elevate their IT environments beyond mere maintenance, harnessing its potential to drive efficiency, agility, and competitive advantage in the ever-evolving digital landscape.

Application Managed Services
SERVICES

Learn More About Our Application Managed Services

Routine System Administration

Efficient Routine System Administration

Ensure seamless application performance with comprehensive system administration for optimal functionality and security.

Our services include monitoring ISV products, system integrations, version control, and security updates.

Data Management

Data Excellence

Comprehensive data management services for seamless data flow, cleansing, storage, and retention.

Application Monitoring

Precision Application Monitoring

Continuous monitoring for optimal application performance, user experience, and efficient operation management.

Environment Monitoring & Management

Optimized Environment Monitoring & Management

Comprehensive oversight of application environments to ensure smooth operations and peak performance.

Governance and Change Management

Seamless Governance & Change Management

Smooth transitions to new application environments with secure access controls and compliance integration.

Application Modernization

Future-Ready Application Modernization

Stay ahead with adaptable applications leveraging AI, cloud, and innovation for long-term success.

Seamless Future-Ready Transitions

Transitioning applications from development to operations poses challenges and risks for IT departments. To mitigate these, comprehensive solutions are sought that encompass the entire application lifecycle, often from a single provider. Strategic planning with a focus on long-term benefits ensures enduring value and optimal application performance.

By aligning the transition process with clearly defined objectives and future gains, businesses can enhance the effectiveness and longevity of their applications. Our team specializes in guiding this transition and optimizing applications for sustained success.

Ensuring the smooth transition of applications from development to operations is crucial for minimizing costs and achieving operational excellence. With a strategic approach and expert guidance, businesses can navigate this process effectively, unlocking the full potential of their applications for continued performance and success.

Application Managed Services

Scalable Support Solutions for Every Team Size

Empower Your Growth with Tailored Support

Local Managed IT Services

Application Managed Services

Drive Business Success Through Optimization and Innovation

Navigating the intricacies of modern information technology can be challenging and costly. Our expertise in application management enables businesses to enhance app performance, driving improved operational results.

With a flexible and tailored approach, our application management services can be customized to align with the unique IT and business objectives of each organization.

From digital solutions to system integration, our comprehensive services encompass a range of solutions, empowering businesses to optimize their information management processes. Our advisory service further assists clients in selecting the ideal managed service model and seamlessly transitioning to enhanced systems.

FAQs

What are Application Managed Services and how can they benefit me?

Application Managed Services involve outsourcing app management tasks to a specialized provider. From routine maintenance to troubleshooting, ensuring smooth operation. Benefits include enhanced performance, reliability, and security for critical applications, allowing internal teams to focus on strategic initiatives. Leveraging external expertise drives operational efficiency and innovation.

How do application managed services ensure system uptime and reliability?

Application Managed Services leverage expert teams for 24/7 app monitoring and management. Proactive strategies, updates, and performance tuning prevent downtime. Enhanced through analytics, real-time monitoring, and quick incident response for optimal application availability and performance. Supports business continuity and customer satisfaction.

What level of technical support comes with application managed services?

Application Managed Services provide a range of technical support from helpdesk assistance to advanced troubleshooting. Available 24/7 for prompt issue resolution, minimizing business impacts. Whether user access problems, performance issues, or critical failures, expert teams ensure swift resolution and system integrity.

How do application managed services boost service scalability for expanding businesses?

Application Managed Services offer scalable solutions as your business expands. Adjust resources without major investments, supporting growth ambitions efficiently.

Can application managed services reduce IT expenses and enhance cost-efficiency?

Application Managed Services cut IT operational costs and improve cost-effectiveness. Outsourcing reduces the need for in-house teams, saving on salaries and training costs. Leveraging provider expertise and scale ensures efficient maintenance, reducing downtime and disruptions. Fixed monthly fees enable predictable budgeting, transforming capital expenses into operational expenses, freeing up funds for business investments.

Other Managed Services