We tailor our services to your business practices and needs. Rest assured, our recommendations will fit in seamlessly.
Gain tailored IT advice and recommendations based on real added value, with no unnecessary upselling
Solve the most urgent IT issues fast with the help of an IT support team that responds within 15 minutes
Stay in control of your IT budget thanks to our predictable monthly plans with no hidden fees or charges
Get fast, high-quality IT support via our IT helpdesk, which operates around at full speed all work day long.
Try our managed IT services risk-free with a 30-day full-refund guarantee for new clients
Proactively Addresses Concerns with Personalized Service
BASE Solutions provides us the peace of mind in knowing that when we have IT issues, Atul and his team are accessible and responsive, always addressing our needs and concerns with quiet urgency and supreme competence.
Not only is BASE Solutions our first and only IT partner, its responsiveness, proactivity and knowledge of our people and our business makes it an invaluable member of our team.
If you are looking for personalized service, a responsive and expert staff, and practical solutions to your IT needs, BASE Solutions is your best choice.
Forward Thinking. Never Blindsided. Trust-Worthy.
In working with BASE Solutions for close to a decade, I can honestly say because of the proactive solutions that Atul and his team provide my business coupled with the consistent daily service we receive, we have NEVER experienced a serious disruption (nor felt blindsided) when systems have gone down.
You need to put your entire company’s ability to operate in the hands of a company that you can trust. BASE Solutions is forward thinking and accountable, two essential attributes that lacked with other IT firms I have worked with in the past.
While on the surface IT support may seem like a service that is not integral to your day to day operation, but in reality is it’s the glue that holds your company’s operation together. I have the luxury of sleeping sound each night knowing that should something go wrong, there’s a good chance BASE Solutions is already working on it or at a minimum, they are only a call away.
We Trust Solutions Being Recommended are ONLY Ones We Need, Outstanding Customer Service
BASE Solutions undeniably provides outstanding customer service. When advising options to better our IT systems, we trust solutions being recommended are ONLY ones we need.
Our DC office opened in 2016, and Atul and his team managed the entire IT setup making the process seamless for our team to hit the ground running from day 1. Atul and his team make us feel like no issue is too small, and that all our IT issues are a priority.
If you are looking for an IT partner who is not only going to provide you great customer service, but also treats you like a top client regardless of the size of your company, then BASE Solutions is the right partner for you!
My Business Keeps Running – No Matter What!
JPS Law benefits in many ways by having BASE Solutions as our IT partner. The biggest value to my firm is the continuity of business regardless of any IT issues in the background. BASE Solutions ensures our business is running behind the scenes so that we can focus on supporting our clients’ needs.
The BASE Solutions team is not only incredibly responsive, but they also have the unique ability in their industry to communicate in plain language that can be understood. That is a rare commodity given the other IT firms I have worked with previously.
If you are in the market for an IT service provider that will hit the ground running to ensure your IT needs are beyond satisfied, BASE Solutions will not disappoint!
An IT Firm that Cares
BASE Solutions cares about their clients and wants to ensure all customers are satisfied with their services. Being able to depend and rely on Atul and his team has been extremely vital to securing our IT infrastructure.
Having worked with other IT firms in the past, I value the responsiveness to IT issues and concerns BASE Solutions provides me and my firm. I also appreciate that a team member takes the time to verify that issues have been resolved and I’m satisfied before closing out a ticket.
BASE Solutions’ responsiveness and professionalism is superior, so don’t hesitate to partner with them today to help you with any and all of your IT needs!
Operate at Peak Efficiency with No Down Time, Supporting our Firm for Over 11 Years, Cost-Effective Solutions
BASE Solutions works quietly behind the scenes to maintain our systems so that we can operate at peak efficiency with no down time. They have been supporting our firm for the entirety of our existence – 11 ½ years – and we cannot imagine what our business would be like without them as our partner.
The BASE Solutions team is reliable, always there when we need them, and cost-effective in their approach to addressing our needs. These attributes are essential to the ultimate success of any client, big or small.
IT service providers have a thankless job. They only hear about the problems and the kudos for a job well done are few and far between. Moreover, when they are truly great at what they do, they are taken for granted by their clients. Cameron McEvoy has the good fortune of being one such client since partnering with BASE Solutions. Don’t hesitate to make them a part of your team as well. You will be glad you did and will regret you didn’t hire them sooner!
Boost operational efficiency by adopting our comprehensive IT management services. We’ll take care of all aspects of your network with ease.
Elevate security with our managed services, offering consistent protection across different packages, each uniquely tailored to meet your needs.
Enhance efficiency and security affordably with our scalable cloud services, and let us help you get there with our expert migration consulting.
Conquer complex IT issues by working with a skilled technical support team that is committed to delivering straightforward, effective solutions.
Fend off potential IT problems before they cause damage with our relentless network monitoring, ensuring 24/7 vigilance and operational integrity.
Catalyze your business growth by aligning your operational goals with cutting-edge technology, thanks to our expert IT consulting.
Access swift resolutions to computer issues with our IT help desk, ensuring affordable, immediate assistance and giving other IT support technicians more time for complex issues.
Minimize the potential impact of IT disasters by leveraging our expertise to help you proactively plan strategies that reduce data loss and improve business continuity.
Cut your business communication costs and widen your global reach with our VoIP consultants aiding your business’s seamless expansion.
Dealing with the same IT issues day after day can be a major headache. It not only eats into your valuable time but also keeps you from focusing on what truly matters for your business.
At BASE Solutions, we aim to turn this around by optimizing your IT systems so effectively that our managed IT services become a strategic asset so well that our IT support shifts from a necessity to a valuable resource.
Our approach focuses on identifying and addressing the root causes of your IT challenges, ensuring that once we fix an issue, it stays fixed.
However, our reliable IT support team will still always be ready to help you with anything you need. You can just use them as a bonus instead of a lifeline.
The challenge of distinguishing lasting innovations from fleeting trends can be tricky. No wonder the average SMB spends 6.9% of their revenue on IT.
The best approach is not to think of what’s trending but what’s best for you. If you’re not quite sure, the BASE Solutions team can help.
Our managed IT services include identifying strategic technology solution that ensure cost savings and operational improvements, making your IT spending more effective and aligned with your business goals.
Avoid the pitfalls of unnecessary spending on IT and focus instead on investments that strategically benefit your business.
Many companies struggle to effectively use technology. Despite the push for digitalization, with 87% of leaders prioritizing it, only a fraction manage to see their digital strategies take off.
At BASE Solutions, we excel in leveraging information technology and cloud-based solutions to transform your business.
Our strategies are proven to help businesses thrive by shortening sales cycles, reducing support costs, and expanding customer bases.
We understand the challenges of the digital age and have a track record of guiding companies to successfully scale their digital initiatives.
Leverage a range of services that help reduce technical difficulties, so each day can go by smoothly.
BASE Solutions proudly supports various devices, including those from Apple, alongside iOS, PC, and Android products. This range is beyond what many MSPs offer.
By choosing us, your business benefits from seamless integration and consistent support across different platforms, ensuring that the diverse technological needs of your end users are met efficiently.
Is BASE Solutions Just For Business Use?
BASE Solutions primarily serves business clients as a B2B company. We extend our services to personal devices only if they are part of a BYOD policy and connected to an existing client’s network.
For us to assist with your personal device, you or your employer must already be a client with us.
This approach ensures we maintain a dedicated focus on serving the business community.
BASE Solutions offers specialized mobile device management services tailored for businesses using a mix of mobile and desktop devices.
Our team can assist with work-related mobile devices or those covered under BYOD policies within your business network.
It’s important to understand that our support does not extend to personal mobile devices unless registered as BYOD within a client’s business network.
Hiring a managed IT provider, even when you have an IT department, can significantly enhance your company’s technological capabilities.
We complement your in-house teams by bringing specialized expertise, advanced tools, and additional resources.
This partnership enables your in-house IT staff to concentrate on strategic projects and core business functions.
Managed IT and IT support differ in scope and approach to handling a company’s technology needs.
Managed IT provides proactive, comprehensive services that cover monitoring, maintenance, and strategic planning for your technology infrastructure, often under a fixed monthly fee.
On the other hand, IT support offers reactive assistance, focusing on resolving immediate technical issues as they arise.
Unlike managed IT, IT support typically addresses specific problems without broader, strategic oversight.
Washington, D.C.