Draw on 15+ years of experience providing IT outsourcing designed for small to midsize businesses.
Choose tailored service levels that reflect your goals, not a fixed outsourcing contract built for volume.
Count on 24/7 system monitoring that helps keep your business secure and productive around the clock.
Align IT strategy with growth through quarterly reviews focused on measurable business improvement.
Resolve issues faster with quick response times during standard business hours.
Proactively Addresses Concerns with Personalized Service
BASE Solutions provides us the peace of mind in knowing that when we have IT issues, Atul and his team are accessible and responsive, always addressing our needs and concerns with quiet urgency and supreme competence.
Not only is BASE Solutions our first and only IT partner, its responsiveness, proactivity and knowledge of our people and our business makes it an invaluable member of our team.
If you are looking for personalized service, a responsive and expert staff, and practical solutions to your IT needs, BASE Solutions is your best choice.
Forward Thinking. Never Blindsided. Trust-Worthy.
In working with BASE Solutions for close to a decade, I can honestly say because of the proactive solutions that Atul and his team provide my business coupled with the consistent daily service we receive, we have NEVER experienced a serious disruption (nor felt blindsided) when systems have gone down.
You need to put your entire company’s ability to operate in the hands of a company that you can trust. BASE Solutions is forward thinking and accountable, two essential attributes that lacked with other IT firms I have worked with in the past.
While on the surface IT support may seem like a service that is not integral to your day to day operation, but in reality is it’s the glue that holds your company’s operation together. I have the luxury of sleeping sound each night knowing that should something go wrong, there’s a good chance BASE Solutions is already working on it or at a minimum, they are only a call away.
We Trust Solutions Being Recommended are ONLY Ones We Need, Outstanding Customer Service
BASE Solutions undeniably provides outstanding customer service. When advising options to better our IT systems, we trust solutions being recommended are ONLY ones we need.
Our DC office opened in 2016, and Atul and his team managed the entire IT setup making the process seamless for our team to hit the ground running from day 1. Atul and his team make us feel like no issue is too small, and that all our IT issues are a priority.
If you are looking for an IT partner who is not only going to provide you great customer service, but also treats you like a top client regardless of the size of your company, then BASE Solutions is the right partner for you!
My Business Keeps Running – No Matter What!
JPS Law benefits in many ways by having BASE Solutions as our IT partner. The biggest value to my firm is the continuity of business regardless of any IT issues in the background. BASE Solutions ensures our business is running behind the scenes so that we can focus on supporting our clients’ needs.
The BASE Solutions team is not only incredibly responsive, but they also have the unique ability in their industry to communicate in plain language that can be understood. That is a rare commodity given the other IT firms I have worked with previously.
If you are in the market for an IT service provider that will hit the ground running to ensure your IT needs are beyond satisfied, BASE Solutions will not disappoint!
An IT Firm that Cares
BASE Solutions cares about their clients and wants to ensure all customers are satisfied with their services. Being able to depend and rely on Atul and his team has been extremely vital to securing our IT infrastructure.
Having worked with other IT firms in the past, I value the responsiveness to IT issues and concerns BASE Solutions provides me and my firm. I also appreciate that a team member takes the time to verify that issues have been resolved and I’m satisfied before closing out a ticket.
BASE Solutions’ responsiveness and professionalism is superior, so don’t hesitate to partner with them today to help you with any and all of your IT needs!
Operate at Peak Efficiency with No Down Time, Supporting our Firm for Over 11 Years, Cost-Effective Solutions
BASE Solutions works quietly behind the scenes to maintain our systems so that we can operate at peak efficiency with no down time. They have been supporting our firm for the entirety of our existence – 11 ½ years – and we cannot imagine what our business would be like without them as our partner.
The BASE Solutions team is reliable, always there when we need them, and cost-effective in their approach to addressing our needs. These attributes are essential to the ultimate success of any client, big or small.
IT service providers have a thankless job. They only hear about the problems and the kudos for a job well done are few and far between. Moreover, when they are truly great at what they do, they are taken for granted by their clients. Cameron McEvoy has the good fortune of being one such client since partnering with BASE Solutions. Don’t hesitate to make them a part of your team as well. You will be glad you did and will regret you didn’t hire them sooner!
Over 15 years serving small and midsize firms with proactive IT outsourcing built for security and daily efficiency.
We shape services around real business processes to reduce disruption, keep teams productive, and make technology truly useful.
No cookie-cutter solutions here—our tailored IT packages are designed to meet the unique needs of your business, ensuring top-level service with flexibility.
Proactive monitoring and quarterly reviews to prevent issues before they start, so your workday stays on track.
Delegate IT maintenance, updates, and support to a proactive team that helps prevent downtime.
Empower your staff with remote troubleshooting, onsite support, and user-focused helpdesk services.
Strengthen defenses with endpoint protection, intrusion monitoring, and policy enforcement that grow with your business.
Maximize performance and security with tailored public, private, or hybrid cloud solutions.
Handle daily user issues efficiently with helpdesk coverage and clear escalation paths.
Design and support networks with cabling, wireless solutions, and routine maintenance to keep teams connected.
Tap local expertise for infrastructure support, vCIO strategy, and specialized industry solutions.
Protect critical files with reliable backups and quick data restoration that keeps operations steady.
Align IT projects and budgets with business plans using actionable consulting and roadmap creation.
Technology should keep your momentum, not slow you down. As your IT outsourcing partner, we look past daily tickets to help you build IT that scales.
Benefit from quarterly strategy reviews that connect IT spending to your real business needs, consistent security across every tier, and direct leadership input to keep solutions practical and client-focused.
Forbes reports that outsourcing IT can slash operational costs by up to 70%.
We build structured onboarding, local legal industry expertise, and ethical, no-upsell support so IT becomes a driver, not a drag.
Keep your team agile with outsourcing that blends strategy, support, and local expertise.
Yes. We offer co-managed support so your internal IT team can handle daily tasks while we manage strategy, security, and complex issues.
This partnership approach helps you scale IT without hiring more staff, keeping your team focused on business-specific projects.
Our helpdesk operates during business hours, from 8 a.m. to 6 p.m. However, your systems are monitored 24/7.
We also have an emergency response process to handle after-hours issues quickly, ensuring critical problems don’t wait until the next business day.
Our managed services cover end-to-end IT support, security, vendor management, and proactive system monitoring.
We also include strategic planning, regular IT reviews, and access to senior leadership. This all-in-one approach keeps your tech aligned with your business goals.
We use a detailed four-phase onboarding: pre-onboarding, preparation for go-live and co-management, go-live, and post-go-live check-ins.
This process helps prevent gaps, ensures systems run smoothly, and gives your team confidence during the transition to outsourced support.
No. We offer a 30-day satisfaction guarantee to show our commitment before any long-term agreement. This lets you test our services risk-free, and it ensures we keep earning your trust through performance, not paperwork.
Leverage 15 years’ expertise to implement outsourcing that supports growth.
Speak directly to experts rather than generic helpdesks, ensuring support teams know your business context.
Close security gaps by choosing an outsourcing firm with consistent cybersecurity across all service levels.
Eliminate vendor headaches with proactive vendor management included in your outsourcing partnership.
Integrate seamlessly using structured onboarding to embed outsourced IT into daily operations.
Cloud Cybersecurity