IT support tailored to growing small and midsize Virginia companies
Access IT support built around your business, reducing downtime and aligning technology with measurable goals.
Enjoy client-first service that prioritizes your needs, offering 4-phase onboarding, responsive support and ethical guidance.
Proactive monitoring systems catch issues early, preventing disruptions and keeping your business secure.
Customize your support package. Designed for SMBs, delivering relevant solutions that grow as your company evolves.
Trust local industry expertise specializing in law firms and compliance-driven sectors, ensuring alignment with your industry.
Proactively Addresses Concerns with Personalized Service
BASE Solutions provides us the peace of mind in knowing that when we have IT issues, Atul and his team are accessible and responsive, always addressing our needs and concerns with quiet urgency and supreme competence.
Not only is BASE Solutions our first and only IT partner, its responsiveness, proactivity and knowledge of our people and our business makes it an invaluable member of our team.
If you are looking for personalized service, a responsive and expert staff, and practical solutions to your IT needs, BASE Solutions is your best choice.
Forward Thinking. Never Blindsided. Trust-Worthy.
In working with BASE Solutions for close to a decade, I can honestly say because of the proactive solutions that Atul and his team provide my business coupled with the consistent daily service we receive, we have NEVER experienced a serious disruption (nor felt blindsided) when systems have gone down.
You need to put your entire company’s ability to operate in the hands of a company that you can trust. BASE Solutions is forward thinking and accountable, two essential attributes that lacked with other IT firms I have worked with in the past.
While on the surface IT support may seem like a service that is not integral to your day to day operation, but in reality is it’s the glue that holds your company’s operation together. I have the luxury of sleeping sound each night knowing that should something go wrong, there’s a good chance BASE Solutions is already working on it or at a minimum, they are only a call away.
We Trust Solutions Being Recommended are ONLY Ones We Need, Outstanding Customer Service
BASE Solutions undeniably provides outstanding customer service. When advising options to better our IT systems, we trust solutions being recommended are ONLY ones we need.
Our DC office opened in 2016, and Atul and his team managed the entire IT setup making the process seamless for our team to hit the ground running from day 1. Atul and his team make us feel like no issue is too small, and that all our IT issues are a priority.
If you are looking for an IT partner who is not only going to provide you great customer service, but also treats you like a top client regardless of the size of your company, then BASE Solutions is the right partner for you!
My Business Keeps Running – No Matter What!
JPS Law benefits in many ways by having BASE Solutions as our IT partner. The biggest value to my firm is the continuity of business regardless of any IT issues in the background. BASE Solutions ensures our business is running behind the scenes so that we can focus on supporting our clients’ needs.
The BASE Solutions team is not only incredibly responsive, but they also have the unique ability in their industry to communicate in plain language that can be understood. That is a rare commodity given the other IT firms I have worked with previously.
If you are in the market for an IT service provider that will hit the ground running to ensure your IT needs are beyond satisfied, BASE Solutions will not disappoint!
An IT Firm that Cares
BASE Solutions cares about their clients and wants to ensure all customers are satisfied with their services. Being able to depend and rely on Atul and his team has been extremely vital to securing our IT infrastructure.
Having worked with other IT firms in the past, I value the responsiveness to IT issues and concerns BASE Solutions provides me and my firm. I also appreciate that a team member takes the time to verify that issues have been resolved and I’m satisfied before closing out a ticket.
BASE Solutions’ responsiveness and professionalism is superior, so don’t hesitate to partner with them today to help you with any and all of your IT needs!
Operate at Peak Efficiency with No Down Time, Supporting our Firm for Over 11 Years, Cost-Effective Solutions
BASE Solutions works quietly behind the scenes to maintain our systems so that we can operate at peak efficiency with no down time. They have been supporting our firm for the entirety of our existence – 11 ½ years – and we cannot imagine what our business would be like without them as our partner.
The BASE Solutions team is reliable, always there when we need them, and cost-effective in their approach to addressing our needs. These attributes are essential to the ultimate success of any client, big or small.
IT service providers have a thankless job. They only hear about the problems and the kudos for a job well done are few and far between. Moreover, when they are truly great at what they do, they are taken for granted by their clients. Cameron McEvoy has the good fortune of being one such client since partnering with BASE Solutions. Don’t hesitate to make them a part of your team as well. You will be glad you did and will regret you didn’t hire them sooner!
We don’t just fix problems—we provide Virginia businesses with IT support that aligns with their goals, keeping operations efficient, secure, and ready for future challenges.
Our support professionals respond within minutes during business hours, minimizing downtime when issues arise and keep teams productive.
With 24/7 monitoring, we detect issues early, reduce disruptions, and maintain smooth, reliable technology performance.
Every solution is tailored to your Virginia business, ensuring you get the assistance you need, when you need it.
We resolve issues quickly, cut down on repeat problems, and maintain smooth day-to-day operations. By combining experienced technicians with a client-first mindset, we deliver support that makes productivity the priority, not the exception.
With a strong focus on personalized service, we bring technical expertise directly to your office, ensuring business continuity. For small and midsize businesses, that means a reliable partner who’s always within reach when needed.
By reducing downtime and minimizing risks, we protect your operations while keeping efficiency top of mind. Every alert is followed by a clear action plan, ensuring your team stays informed and supported. The result is smarter IT management that allows you to focus on growth while we manage the details.
By reviewing infrastructure regularly, we adapt strategies to shifting demands. This proactive cycle guarantees that your IT support is not static – it evolves. With BASE, you gain long-term clarity, not just short-term problem solving.
Our Basic, Essentials, and Complete packages give flexibility while maintaining consistent quality. Each package is designed to fit unique SMB requirements, from end-user support to advanced system management.
This means you get what’s relevant – not unnecessary extras. By offering scalable support options, we make sure your business has the right IT foundation to perform and grow confidently.
With over 15 years of experience, BASE delivers IT support that keeps Virginia businesses productive and secure.
Our 4-phase onboarding ensures a smooth transition, giving your team confidence from the very start. We handle everything from daily end-user issues to system monitoring and strategic reviews.
Since 67% of data loss issues are caused by computer hardware failures, our proactive support reduces risks while keeping operations running without costly interruptions.
Get IT support packages that reduce downtime, strengthen compliance, and keep you operating efficiently.
We provide full-service IT support covering end-user assistance, onsite troubleshooting, and remote problem resolution during business hours. Our approach ensures your team has reliable help when needed most.
We also include proactive system monitoring to identify potential risks before they cause disruptions. By combining responsive helpdesk support with preventive oversight, we keep your operations running smoothly while aligning technology with business priorities.
We understand that downtime can cost both productivity and revenue, so your team can count on us to act quickly whenever problems occur.
For urgent situations, we prioritize your ticket to deliver emergency response within an hour or less. By keeping communication open and updates frequent, we make sure you know what’s happening every step of the way.
We tailor IT support to your needs with three levels of service – Basic, Essentials, and Complete. Each package is designed for SMBs, ensuring you only get what’s relevant without being oversold on features you don’t need.
Beyond the packages, we conduct quarterly business reviews to adjust support as your company grows. This ensures that our IT solutions adapt to new challenges while keeping your team efficient, secure, and focused on success.
We combine local expertise, a proven 4-phase onboarding process, and consistent security across all service levels. This means your IT support experience is smooth from the start, with minimal disruption to daily operations.
Our focus isn’t on selling extras – it’s on helping your business run efficiently. By aligning IT support with your goals and adapting solutions as your company grows, we provide a client-first service model that delivers real outcomes.
Yes, and it’s one of our biggest strengths. More than 50% of our clients are law firms, which means we understand the compliance and operational needs of legal practices better than most providers.
We also support businesses in healthcare, financial services, and manufacturing – industries where downtime and compliance risks carry heavy consequences. By tailoring IT support to industry requirements, we deliver solutions that keep critical systems running and help businesses stay competitive.
Ensure safer operations with our consistent cybersecurity solutions, backed by experienced IT support.
Enjoy smoother transitions with our client-focused 4-phase onboarding process.
Get personal onsite help when remote fixes aren’t enough, powered by hands-on local expertise.
Make smarter IT decisions with ethical guidance that prioritizes your business over profits.
Scale confidently with support packages tailored to 10–100 workstations and your growth goals.
Cloud Cybersecurity