Tap into 15 years of technical mastery and strategic insight from seasoned IT leaders.
Join 44+ businesses nationwide relying on scalable support without compromising on quality.
Try without risk thanks to our 30-day satisfaction guarantee – no traps, no hidden fees.
Count on real consistency from a partner who has retained 98% of clients for over four years.
Connect with experts quickly – real people, not robotic call centers.
Proactively Addresses Concerns with Personalized Service
BASE Solutions provides us the peace of mind in knowing that when we have IT issues, Atul and his team are accessible and responsive, always addressing our needs and concerns with quiet urgency and supreme competence.
Not only is BASE Solutions our first and only IT partner, its responsiveness, proactivity and knowledge of our people and our business makes it an invaluable member of our team.
If you are looking for personalized service, a responsive and expert staff, and practical solutions to your IT needs, BASE Solutions is your best choice.
Forward Thinking. Never Blindsided. Trust-Worthy.
In working with BASE Solutions for close to a decade, I can honestly say because of the proactive solutions that Atul and his team provide my business coupled with the consistent daily service we receive, we have NEVER experienced a serious disruption (nor felt blindsided) when systems have gone down.
You need to put your entire company’s ability to operate in the hands of a company that you can trust. BASE Solutions is forward thinking and accountable, two essential attributes that lacked with other IT firms I have worked with in the past.
While on the surface IT support may seem like a service that is not integral to your day to day operation, but in reality is it’s the glue that holds your company’s operation together. I have the luxury of sleeping sound each night knowing that should something go wrong, there’s a good chance BASE Solutions is already working on it or at a minimum, they are only a call away.
We Trust Solutions Being Recommended are ONLY Ones We Need, Outstanding Customer Service
BASE Solutions undeniably provides outstanding customer service. When advising options to better our IT systems, we trust solutions being recommended are ONLY ones we need.
Our DC office opened in 2016, and Atul and his team managed the entire IT setup making the process seamless for our team to hit the ground running from day 1. Atul and his team make us feel like no issue is too small, and that all our IT issues are a priority.
If you are looking for an IT partner who is not only going to provide you great customer service, but also treats you like a top client regardless of the size of your company, then BASE Solutions is the right partner for you!
My Business Keeps Running – No Matter What!
JPS Law benefits in many ways by having BASE Solutions as our IT partner. The biggest value to my firm is the continuity of business regardless of any IT issues in the background. BASE Solutions ensures our business is running behind the scenes so that we can focus on supporting our clients’ needs.
The BASE Solutions team is not only incredibly responsive, but they also have the unique ability in their industry to communicate in plain language that can be understood. That is a rare commodity given the other IT firms I have worked with previously.
If you are in the market for an IT service provider that will hit the ground running to ensure your IT needs are beyond satisfied, BASE Solutions will not disappoint!
An IT Firm that Cares
BASE Solutions cares about their clients and wants to ensure all customers are satisfied with their services. Being able to depend and rely on Atul and his team has been extremely vital to securing our IT infrastructure.
Having worked with other IT firms in the past, I value the responsiveness to IT issues and concerns BASE Solutions provides me and my firm. I also appreciate that a team member takes the time to verify that issues have been resolved and I’m satisfied before closing out a ticket.
BASE Solutions’ responsiveness and professionalism is superior, so don’t hesitate to partner with them today to help you with any and all of your IT needs!
Operate at Peak Efficiency with No Down Time, Supporting our Firm for Over 11 Years, Cost-Effective Solutions
BASE Solutions works quietly behind the scenes to maintain our systems so that we can operate at peak efficiency with no down time. They have been supporting our firm for the entirety of our existence – 11 ½ years – and we cannot imagine what our business would be like without them as our partner.
The BASE Solutions team is reliable, always there when we need them, and cost-effective in their approach to addressing our needs. These attributes are essential to the ultimate success of any client, big or small.
IT service providers have a thankless job. They only hear about the problems and the kudos for a job well done are few and far between. Moreover, when they are truly great at what they do, they are taken for granted by their clients. Cameron McEvoy has the good fortune of being one such client since partnering with BASE Solutions. Don’t hesitate to make them a part of your team as well. You will be glad you did and will regret you didn’t hire them sooner!
We’re an IT company serving small businesses with expert tech support, fast issue resolution, and long-term client relationships.
Custom-Fit Support That Grows With You
From lean startups to scaling teams, our Basic, Essentials, and Complete tiers adapt to your business needs, without skipping a beat as you expand.
Protection That’s Built Into Every Plan
Security isn’t an upgrade. Every service level includes the same strong safeguards to keep your systems and data protected, across the board.
Get Back on Track – Fast
Facing downtime or disruptions? Our team jumps in with live expert support during business hours – no delays, no bottlenecks.
Handle every tech need in one place with proactive oversight, flat-rate plans, and reliable day-to-day operations.
Avoid tech hiccups with round-the-clock monitoring to keep your systems safe
Defend your environment with multi-layer protection, SOC insight, and threat action plans tailored to your risk profile.
Move to the cloud with ease using hardened deployments, hybrid flexibility, and hands-off cloud management.
Drive smarter decisions with guided tech planning, cost control, and strategies built to support long-term growth.
Achieve connectivity right the first time with reliable cabling, robust wireless coverage, and ongoing network monitoring.
Lock down laptops, phones, and desktops using centralized tools for updates, access rules, and on-the-go protection.
Bounce back fast with intelligent backup policies, instant restore options, and safeguards that minimize downtime.
Take the hassle out of hardware and software buying with managed sourcing, asset visibility, and vendor accountability.
Technology should accelerate your business, not drag it down. As a results-driven IT company in Virginia, we build solutions that align with how your team works and where you’re headed.
If system crashes, scattered support, or messy vendor relationships are holding you back, we remove the blockers and bring structure to the chaos.
From day one, you get direct access to responsive support, tailored service tiers, and forward-thinking strategies. Our 24/7 monitoring and structured 4-phase onboarding help ensure smooth deployment and minimal disruption.
With 49% of employees reporting weekly slowdowns due to tech issues, we flip the narrative, providing you with technology that drives productivity.
Say goodbye to slow support and scattered solutions. Let’s build a smarter, faster tech foundation – starting today.
We don’t believe in one-size-fits-all solutions. Instead, we take time to understand your size, operations, goals, and the tools your team depends on. Then we match you with the most relevant service tier – Basic, Essentials, or Complete. If your needs shift, we shift with you.
Each plan is flexible and customized, so you only pay for what serves your business. Whether you’re a lean startup or a scaling firm, our services are built to adapt and drive meaningful outcomes.
During business hours, most requests are answered quite rapidly. We prioritize quick, efficient help so your workflow stays on track. After-hours emergencies are handled with a guaranteed one-hour callback.
You won’t get routed to a stranger – our techs know your systems, so you spend less time explaining and more time resolving the issue.
Every package includes baseline security – because protection shouldn’t be optional. We provide continuous monitoring and schedule routine security reviews to keep pace with new threats.
Since over half of our clients are law firms, privacy and data protection are core to our daily operations. We follow frameworks, such as those from NIST, to ensure your business remains compliant and secure.
Not at all. While law firms comprise a significant portion of our client base, we work with a diverse range of industries that rely on secure, stable, and responsive technology.
Most of our clients have 10 to 100 users. They trust us for hands-on support, vendor coordination, and IT strategy tailored to their field and systems.
We start onboarding before the contract kicks in. It begins with gathering insights into your existing systems and processes. Then we guide you through a structured transition, setup, go-live, and post-launch refinement.
Once you’re up and running, we continue meeting with you to refine strategy, tune performance, and make sure your systems grow with your business.
Every plan includes 24/7 system monitoring for round-the-clock visibility and early detection of issues.
Our 30-day onboarding sets you up quickly with best-practice configurations and system cleanups.
Our support team is rapid, giving your team fast access to help from technicians.
44 businesses count on us for end-to-end IT management, through a structured 4-phase onboarding process.
98% of clients stay with us because our services revolve around helping them achieve their goals.
Managed IT