A well-crafted strategic IT plan should align closely with your primary business goals. No matter how detailed your IT strategy plan example may be, it won’t be effective unless it supports your broader organizational objectives.
“At the core of successful IT planning lies your business strategy. Your IT strategy example must be rooted in your overall business plan to yield tangible results,” explains Atul Bhagat, President and CEO of BASE Solutions. |
While there are standard best practices for strategic IT planning, the process steps will vary depending on your business’s objectives. There are numerous examples of IT strategy available, but maintaining a cohesive approach is crucial.
With 62% of business leaders prioritizing growth in 2024, this IT strategy template is geared towards achieving that objective. In this article, we’ll walk you through the steps, provide best practices, and offer an adaptable IT strategy roadmap example for your needs.
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4 Steps for Crafting a Strategic IT Plan for Any Objective
Before tailoring your IT strategy examples to align with your growth, understanding the fundamental steps is essential. Our general guidance forms the basis of all IT strategy plan examples.
1. Review Your Existing IT Systems and Practices
Assess current infrastructure to identify improvements and better align with new business goals.
2. Establish Your IT Roadmap
Map out a clear IT strategy roadmap example with steps, timelines, and resources to achieve strategic objectives.
3. Set Key Success Metrics
Determine measurable indicators that will gauge the effectiveness of your strategy.
4. Implement Your Strategy
Roll out the plan across the organization, ensuring that each team is aligned with the new direction.
Assessing Your Infrastructure: A Technology Strategy Example
Effective technology use is critical for growth. In this technology strategy example, we’ll highlight common areas of improvement within small to mid-sized businesses, focusing on scalable solutions.
Key Performance Indicators for Evaluating Growth-Driven IT Strategies
1. System Uptime
System uptime measures the percentage of time your IT systems are fully operational and accessible. This KPI is crucial for maintaining business continuity, as higher uptime ensures that core systems and applications are consistently available to support daily operations.
As companies scale, ensuring continuous uptime becomes increasingly challenging due to higher data loads and more complex infrastructure needs.
Many businesses experience a yearly increase in data volume by 30% to 40%, with data demands predicted to grow even further. This growth contributes to more frequent outages, which rose from a rate of 39% in 2019 to a striking 60% in 2022.
Tracking downtime and actively working to improve uptime is essential for companies preparing for long-term scalability, ensuring that their infrastructure can handle growth without compromising reliability.
2. Incident Response Time
The incident response time KPI captures the speed with which IT issues are identified, resolved, and documented. Rapid response times are vital to minimizing downtime, as delays in resolving incidents can lead to extended disruptions, potential data loss, and increased vulnerability to other issues.
Prompt incident response not only preserves system functionality but also helps prevent security incidents from spreading across the network.
Reducing response time is especially critical as an organization grows, given that an increase in users and devices can escalate the frequency of incidents. Monitoring and refining response time allows IT teams to address issues efficiently and ensures that minor disruptions don’t become major setbacks.
3. IT Budget Variance
IT budget variance is an essential metric for financial oversight, comparing actual IT spending to planned budgets. This KPI helps ensure that funds are allocated effectively and that IT costs stay within budget, preventing overspending that could strain other areas.
By closely managing budget variance, businesses can maintain control over their financial resources, paving the way for strategic investments in key growth areas, such as new technologies or process improvements.
Budget variance tracking also helps identify areas where IT spending could be optimized. This ongoing analysis helps ensure that IT resources are used judiciously, supporting sustainable growth without sacrificing operational efficiency.
4. Network Latency
Network latency measures the time it takes for data to travel from one point to another within the network. Low latency is crucial for seamless, fast data transfer across systems, which directly impacts the user experience.
High latency, on the other hand, can lead to delays in data processing, which slows down workflows and hampers productivity.
For businesses experiencing growth, network latency can affect customer satisfaction and internal operations. Tracking this KPI enables IT teams to pinpoint latency issues and implement solutions, ensuring that data exchanges remain quick and efficient, even as data demands increase.
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5. Change Success Rate
The change success rate reflects the percentage of IT changes implemented successfully without causing disruptions. A high success rate in change management signals strong governance practices and effective risk management, as it indicates that new system changes are integrated smoothly without triggering system downtime or user issues.
As businesses grow, maintaining a high change success rate is crucial to ensure stability and minimize operational risks. This KPI helps organizations assess their adaptability to change and validates the effectiveness of their IT governance policies, which are essential for scaling operations without compromising system integrity.
6. Project Completion Rate
Project completion rate measures the percentage of IT projects that are completed on time and within scope, reflecting the effectiveness of an organization’s project management practices. This is especially important, given that 70% of IT projects fail.
Meeting project deadlines is essential to ensure that enhancements designed to drive growth, such as new system implementations or upgrades, are realized without delays or unexpected costs.
For growth-focused businesses, achieving a high project completion rate demonstrates an organization’s ability to manage complex initiatives efficiently. Consistently completing projects on schedule allows businesses to make timely improvements, avoid cost overruns, and gain a competitive advantage by rapidly deploying new capabilities.
Rolling Out Your IT Strategy
Clear communication is essential when implementing your IT strategy. Ensure each team member understands their role and the overall objectives to prevent misunderstandings.
Provide comprehensive training for all new processes and tools, and seek team feedback throughout the rollout. This input can offer valuable insights into how the strategy impacts daily operations.

A Comparison of Key IT Strategy Example Components for Business Growth
IT Strategy Component | Purpose | Growth-Related Benefits |
---|---|---|
System Uptime Monitoring | Tracks operational availability of IT systems. | Ensures reliability, minimizes downtime, and supports scalability. |
Incident Response Plan | Outlines steps for identifying and resolving IT issues. | Reduces potential downtime, safeguards data, enhances resilience. |
Budget Management | Monitors IT spending vs. planned budgets. | Enables strategic allocation of resources and prevents overspending. |
Network Latency Optimization | Measures and reduces data transfer delays. | Enhances user experience, speeds up workflows, and supports efficiency. |
Change Management Process | Manages implementation of system updates and changes. | Ensures stability, prevents disruptions, and supports smooth scaling. |
Project Management Metrics | Tracks on-time and within-scope project completion. | Helps in timely improvements, avoids delays, and controls costs. |
Enhance the Success of Your IT Strategy Example with BASE Solutions
While a cohesive, growth-oriented strategy is ideal, we know that business growth might be just one of your goals. By integrating this IT strategy roadmap example with other objectives, you can achieve a more comprehensive plan.
If you need assistance with getting your IT strategy plan example up and running, BASE Solutions is here to help. Our team of expert IT consultants and project managers can guide you in developing a tailored strategic IT plan and assist with implementation.
Take the first step towards developing an IT strategy for your business by contacting us today to schedule a free consultation.