Managed IT Services for Businesses in Northern Virginia, Maryland, and Washington, D.C..
We’ve helped dozens of enterprises use technology to transform their business in very competitive markets by reaching more customers, compressing sales cycles, reducing support costs and more. But progress in the digital age means digital risk—BASE Solutions keeps you moving forward while minimizing risk.
Technology is great–unless it isn’t. Our staff and expertise ensures all systems are a go when you need them the most. Other service providers use a “take a number and get in line” approach, BASE Solutions’ team of expertly trained staff ensures your business is always running no matter what.
Technology evolves fast. Do you find yourself asking what is real, what is a fad and what could screw up my business? Aligning your business with the right innovation—that’s why BASE Solutions exists. In a complex world filled with useful and not-so-useful advancements, BASE Solutions partners with your business to bring what you need when you need it.
BASE Solutions’ expertly trained staff ensures your business is always running no matter what. Here’s how.
Optimize your business operations by entrusting us with your day-to-day tech needs and enhancing your overall workplace efficiency.
Tackle your most complex IT issues easily by relying on our dedicated technical support team for direct, practical, and effective solutions.
Enhance your security posture with our managed services that provide consistent protection through packages tailored to your unique needs.
Avert potential IT disruptions with our 24/7 network and server monitoring that ensures unwavering vigilance and operational integrity.
Boost efficiency and security at a lower cost with our scalable cloud-based services, complemented by our expert migration consulting.
Reduce operational disruptions and downtime with our tailored disaster recovery and regular backup services protecting your data’s integrity.
Accelerate your business growth by aligning your operations with the latest technology, all thanks to the help of our expert IT consulting services.
Shield your expanding business from increasing spam, phishing, and malware threats with our robust email and spam protection services.
Maintain uninterrupted VoIP phone service, even during times of high call volume, with our state-of-the-art communication technology solutions.
Our team responds to tickets under 15 minutes and are available via phone in a pinch. We take care of everything technology related so your business’ staff can focus on other tasks – worry free.
As your CIO, it is our job to ensure that we recommend the right solutions making your business run better, faster, and more efficiently without selling you something you don’t need.
We ensure you understand the overarching problems and best next steps for your business without the overly technical jargon that most IT firms use.
Proactively Addresses Concerns with Personalized Service
BASE Solutions provides us the peace of mind in knowing that when we have IT issues, Atul and his team are accessible and responsive, always addressing our needs and concerns with quiet urgency and supreme competence.
Not only is BASE Solutions our first and only IT partner, its responsiveness, proactivity and knowledge of our people and our business makes it an invaluable member of our team.
If you are looking for personalized service, a responsive and expert staff, and practical solutions to your IT needs, BASE Solutions is your best choice.
Forward Thinking. Never Blindsided. Trust-Worthy.
In working with BASE Solutions for close to a decade, I can honestly say because of the proactive solutions that Atul and his team provide my business coupled with the consistent daily service we receive, we have NEVER experienced a serious disruption (nor felt blindsided) when systems have gone down.
You need to put your entire company’s ability to operate in the hands of a company that you can trust. BASE Solutions is forward thinking and accountable, two essential attributes that lacked with other IT firms I have worked with in the past.
While on the surface IT support may seem like a service that is not integral to your day to day operation, but in reality is it’s the glue that holds your company’s operation together. I have the luxury of sleeping sound each night knowing that should something go wrong, there’s a good chance BASE Solutions is already working on it or at a minimum, they are only a call away.
We Trust Solutions Being Recommended are ONLY Ones We Need, Outstanding Customer Service
BASE Solutions undeniably provides outstanding customer service. When advising options to better our IT systems, we trust solutions being recommended are ONLY ones we need.
Our DC office opened in 2016, and Atul and his team managed the entire IT setup making the process seamless for our team to hit the ground running from day 1. Atul and his team make us feel like no issue is too small, and that all our IT issues are a priority.
If you are looking for an IT partner who is not only going to provide you great customer service, but also treats you like a top client regardless of the size of your company, then BASE Solutions is the right partner for you!
My Business Keeps Running – No Matter What!
JPS Law benefits in many ways by having BASE Solutions as our IT partner. The biggest value to my firm is the continuity of business regardless of any IT issues in the background. BASE Solutions ensures our business is running behind the scenes so that we can focus on supporting our clients’ needs.
The BASE Solutions team is not only incredibly responsive, but they also have the unique ability in their industry to communicate in plain language that can be understood. That is a rare commodity given the other IT firms I have worked with previously.
If you are in the market for an IT service provider that will hit the ground running to ensure your IT needs are beyond satisfied, BASE Solutions will not disappoint!
An IT Firm that Cares
BASE Solutions cares about their clients and wants to ensure all customers are satisfied with their services. Being able to depend and rely on Atul and his team has been extremely vital to securing our IT infrastructure.
Having worked with other IT firms in the past, I value the responsiveness to IT issues and concerns BASE Solutions provides me and my firm. I also appreciate that a team member takes the time to verify that issues have been resolved and I’m satisfied before closing out a ticket.
BASE Solutions’ responsiveness and professionalism is superior, so don’t hesitate to partner with them today to help you with any and all of your IT needs!
Operate at Peak Efficiency with No Down Time, Supporting our Firm for Over 11 Years, Cost-Effective Solutions
BASE Solutions works quietly behind the scenes to maintain our systems so that we can operate at peak efficiency with no down time. They have been supporting our firm for the entirety of our existence – 11 ½ years – and we cannot imagine what our business would be like without them as our partner.
The BASE Solutions team is reliable, always there when we need them, and cost-effective in their approach to addressing our needs. These attributes are essential to the ultimate success of any client, big or small.
IT service providers have a thankless job. They only hear about the problems and the kudos for a job well done are few and far between. Moreover, when they are truly great at what they do, they are taken for granted by their clients. Cameron McEvoy has the good fortune of being one such client since partnering with BASE Solutions. Don’t hesitate to make them a part of your team as well. You will be glad you did and will regret you didn’t hire them sooner!
Managed IT services and IT support differ primarily in their scope and approach.
Managed IT services involve outsourcing the responsibility for maintaining, monitoring, and managing an organization’s IT infrastructure and systems to a third-party provider.
IT support primarily focuses on addressing specific issues or problems as they arise within an organization’s IT systems.
If you can’t yet afford your own IT department, the BASE Solutions team can take on that role. However, that’s not the only way you can use our services.
If you already have an in-house team, choosing us won’t make them redundant.
We can focus on high-level support and IT strategy, so your team can handle daily troubleshooting. This way, your team can solve any pressing problems while we secure your long-term success.
BASE Solutions can help clients with Apple and Windows devices, including Mac, PC, iOS, and Android platforms.
Therefore, we are an ideal choice for any business with employees working on a mix of operating systems.
We also understand that Apple-forward companies have fewer IT support options and want to help change that.
BASE Solutions is an IT company for businesses. We don’t help people with personal IT devices.
However, if you use a personal device for work, we may be able to help you with it. In this case, you or your employer must be a client, and the device must connect to a business network.
Please note that partnerships are only on a business level. Individual employees who are not business leaders can’t open a separate contract.
If you’re experiencing an IT problem now and are in need of immediate support, you may call our support line at (571) 210‐4270.
Please bear in mind that our support line is for current clients only. If you are not a current client, we encourage you to contact us for a quote and to begin your onboarding process.
