What a Well-Run Microsoft 365 Environment Actually Looks Like

It’s mid-February at a Tysons Corner law firm. The professional liability carrier has asked for evidence that client data is properly controlled in Microsoft 365, with a two-week deadline. The managing partner forwards the request to IT before her first meeting of the day. By mid-afternoon she has the picture back from her IT partner, […]
How a DMV Accounting Firm Locked Down Its Microsoft 365 Environment

This is a hypothetical scenario. The firm is fictional. But the gaps mentioned are the kind we see at real firms across Northern Virginia, Maryland, and Washington D.C. It’s mid-November at a 35-person accounting firm in Vienna, Virginia. The partners are six weeks out from tax season. The Microsoft 365 environment has been running quietly […]
How to Set Up Microsoft 365 Properly for a Growing Business

A firm of forty-five lawyers is running on a Microsoft 365 tenant that was set up when the firm had eight. Nobody designed it. Somebody turned it on, added users as the firm grew, and moved on. That tenant is now the central nervous system of a business doing tens of millions in revenue, handling […]
8 Things Quietly Going Wrong in Your Microsoft 365

Most Microsoft 365 tenants get a careful setup at the start, and then nobody goes back to look. Staff turnover. Projects start and end. New features get switched on, sometimes deliberately and sometimes by accident. Permissions accumulate, guest accounts linger, and sharing links stay live well past the projects that needed them. Years later, the […]