{"id":2913,"date":"2024-04-26T17:11:31","date_gmt":"2024-04-26T17:11:31","guid":{"rendered":"https:\/\/brw.fqc.mybluehost.me\/?p=2913"},"modified":"2024-04-26T17:11:31","modified_gmt":"2024-04-26T17:11:31","slug":"managed-it-services-challenges","status":"publish","type":"post","link":"https:\/\/basesolutionsllc.com\/staging\/6761\/blog\/managed-it-services-challenges\/","title":{"rendered":"How to Avoid Managed IT Service Challenges"},"content":{"rendered":"\n<iframe loading=\"lazy\" src=\"https:\/\/podcasters.spotify.com\/pod\/show\/base-solutions\/embed\/episodes\/How-to-Avoid-Managed-IT-Service-Challenges-e2kj910\/a-abb9ivv\" height=\"102px\" width=\"100%\" frameborder=\"0\" scrolling=\"no\"><\/iframe>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-f56f9fcf wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/music.amazon.com\/podcasts\/77fdb4b6-4936-420b-a870-a684c32da2ad\/episodes\/899cfec4-46fb-4cbe-a219-16f518deb08d\/base-solutions-audio-insights-how-to-avoid-managed-it-service-challenges\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/basesolutionsllc.com\/staging\/6761\/wp-content\/uploads\/2024\/07\/Amazon-Podcasts-badge.png\" alt=\"\" class=\"wp-image-2915\" style=\"width:auto;height:60px\"\/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/podcasts.apple.com\/us\/podcast\/how-to-avoid-managed-it-service-challenges\/id1750751671?i=1000658085152\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/basesolutionsllc.com\/staging\/6761\/wp-content\/uploads\/2024\/07\/Apple-Podcasts-badge.png\" alt=\"\" class=\"wp-image-2916\" style=\"width:auto;height:60px\"\/><\/a><\/figure>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">There\u2019s a good reason: <a href=\"https:\/\/451research.com\/images\/Marketing\/tip\/TIP_Commentator\/security\/TIP_Infosec_W16-MarketDynamics_Reduced.pdf\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">45% of businesses<\/a> that haven\u2019t yet partnered with a managed IT service provider (MSP) plan to do so soon. MSPs offer increased security, efficiency, and lower costs. However, even with a <a href=\"https:\/\/basesolutionsllc.com\/staging\/6761\/it-company-arlington\/\">trusted IT company<\/a>, managed service provider challenges can occur if the partner isn\u2019t the right fit.<\/p>\n\n\n\n<figure class=\"quote-table wp-block-table\"><table><tbody><tr><td><em>\u201cMany business owners are hesitant about outsourcing any aspect of their business in fear that they will either lose control of a vital part of their operations or believe that third parties will cause bottlenecks. Strategically selecting the right partner for your business and personal needs is your key to avoiding that.\u201d<\/em><br>&#8211; <strong><a href=\"https:\/\/www.linkedin.com\/in\/abhagat\/\">Atul Bhagat<\/a>, President\/CEO, BASE Solutions<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Like any business partner, it\u2019s important to be strategic when working with MSPs. Avoiding challenges isn\u2019t hard, but you do need to know what to watch out for before you sign any contracts.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This article is here to help you recognize the signs of a challenging IT provider. We\u2019ll review 7 common managed service challenges and what to look for during your MSP search to avoid the providers that cause them.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-embed-aspect-16-9 wp-has-aspect-ratio wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to Avoid Managed IT Service Challenges\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/pMECB9i6FTI?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">7 Common IT Managed Service Challenges You Can Avoid<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">1. Lack of Customization<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Some MSPs offer one-size-fits-all solutions that don&#8217;t cater to specific business needs. As a result, their recommendations may not truly work to solve your issues. To avoid this, look for MSPs that provide tailored services and conduct thorough needs assessments.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Looking for an MSP who works with your industry<em> can<\/em> also help. However, it\u2019s more important to look for someone who&#8217;s willing to get to know <em>you<\/em>. Two businesses in the same industry aren\u2019t always alike.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Hidden Fees<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">According to <a href=\"https:\/\/www.cloudsecuretech.com\/what-are-managed-it-services\/\">CloudSecureTech<\/a>, working with MSPs can lower your IT costs by 25%. Yet, many MSPs hide additional fees, leaving you paying more and saving less. Luckily, preventing this situation is fairly simple. During your discovery calls, inquire about how costs are structured. If the MSP dodges the question, that\u2019s a sign they may be hiding surprise costs.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"cta-block wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-f9faaab3 wp-block-group-is-layout-flex\">\n<h4 class=\"wp-block-heading has-text-align-center has-white-color has-text-color has-link-color wp-elements-1\">Get Strategic IT Advice\u2014At a Rate That Won\u2019t Break the Bank!<\/h4>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-3e41869c wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-black-color has-white-background-color has-text-color has-background has-link-color has-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/basesolutionsllc.com\/staging\/6761\/it-consulting-arlington-va\/\" style=\"border-radius:3px\">Learn More<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">3. Poor Communication<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Inadequate communication\u2014especially through your <a href=\"https:\/\/basesolutionsllc.com\/staging\/6761\/it-helpdesk-arlington\/\">IT helpdesk<\/a>\u2014can lead to misunderstandings and unmet expectations.&nbsp; That\u2019s why you should prioritize MSPs who clearly explain their offer and provide straightforward service-level agreements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It\u2019s ok if you\u2019re not a \u201ctechie\u201d person. Even if you don\u2019t fully understand all the technical details, focus on the MSP\u2019s ability to explain what they do and the long-term benefits clearly. The potential results matter more than how the MSP makes them happen.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Insufficient Scalability<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Some MSPs struggle to scale their services as your business grows. This problem usually occurs with providers that have limited resources. <a href=\"https:\/\/basesolutionsllc.com\/staging\/6761\/it-support-arlington-va\/\">Ensure your MSP can support your growth plans<\/a> by checking their scalability options and infrastructure capabilities.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Choosing a provider with cloud-based options is also a good idea. Cloud environments are much easier to scale to changing needs than on-premise hardware. Although, it\u2019s worth noting that different cloud environments will suit different needs.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019re not sure which is right for you, here\u2019s a quick overview.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th><\/th><th><strong>Description&nbsp;<\/strong><\/th><th><strong>Ideal Use Case<\/strong><\/th><\/tr><\/thead><tbody><tr><td><strong><em>Public Cloud<\/em><\/strong><\/td><td>Shared infrastructure managed by a third-party provider. Cost-effective and scalable.<\/td><td>Businesses who need flexibility and cost savings.<\/td><\/tr><tr><td><strong><em>Private Cloud<\/em><\/strong><\/td><td>Dedicated infrastructure for a single organization. Offers higher security and control.<\/td><td>Organizations with strict data security and compliance requirements.<\/td><\/tr><tr><td><strong><em>Hybrid Cloud<\/em><\/strong><\/td><td>Combines public and private clouds, allowing data and applications to be shared between them.<\/td><td>Companies who need both strict security and simple scalability.<\/td><\/tr><tr><td><strong><em>Multi-Cloud<\/em><\/strong><\/td><td>Utilizes multiple cloud services from different providers. Reduces dependency on one provider and improves redundancy.<\/td><td>Organizations looking for resilience and vendor diversification.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">5. Limited Expertise<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Most MSPs employ multiple experts who all specialize in different areas of technology. However, if you use highly specialized technology, you\u2019ll need an MSP to accommodate you. Finding someone who has used tools like yours before is helpful. However, an MSP who hasn\u2019t shouldn\u2019t be written off.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The best MSPs are those who are open to learning about new technologies. This will ensure that they can adapt to your unique needs and help you adapt to emerging technologies.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">6. Security Gaps<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/basesolutionsllc.com\/staging\/6761\/cybersecurity-arlington-va\/\">Cybersecurity<\/a> is crucial to any IT service agreement. While it should go without saying that you need someone who can help you uphold your organization\u2019s security measures, it\u2019s also important to consider how the MSP protects<em> their own <\/em>systems.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Roughly <a href=\"https:\/\/www.computerweekly.com\/news\/366571699\/75-of-third-party-breaches-target-software-IT-supply-chains\">75% of all cyber attacks<\/a> begin with a compromised third party. Therefore, your potential MSP\u2019s own security standards are also<em> your <\/em>security standards. Even if you aren\u2019t planning to use them for security services, you need assurance that allowing them into your network won\u2019t risk your sensitive data.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">7. Inconsistent Service Levels<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Although it\u2019s expected that different services will come with different service level packages, you should also expect consistent quality across all tiers. Additionally, you also need assurance that everyone in your organization will receive consistent service. For example, you shouldn\u2019t work with an MSP who better supports your in-office employees over work-from-home staff.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ensure that the MSP has consistent and well-documented service-level agreements. No matter what service level you choose, it should be abundantly clear what you\u2019ll get. If the service offerings seem murky, low-quality service may be risky.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th class=\"has-text-align-left\" data-align=\"left\"><strong>Our Other IT Services<\/strong><\/th><\/tr><\/thead><tbody><tr><td class=\"has-text-align-left\" data-align=\"left\"><ul><li><a href=\"https:\/\/basesolutionsllc.com\/staging\/6761\/it-support-arlington-va\/\">IT Support Services in Arlington<\/a><\/li><li><a href=\"https:\/\/basesolutionsllc.com\/staging\/6761\/cybersecurity-arlington-va\/\">Arlington Cybersecurity Services<\/a><\/li><li><a href=\"https:\/\/basesolutionsllc.com\/staging\/6761\/it-consulting-arlington-va\/\">IT Consulting in Arlington<\/a><\/li><\/ul><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Avoid The Common Challenges With Managed IT &amp; Get What You Need<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The managed services market is huge, so it\u2019s not always easy to determine who the perfect provider is for you. Knowing what to avoid is one step, but it\u2019s also important to consider what you <em>need<\/em>. A provider who doesn\u2019t cause challenges may or may not truly be able to fulfill your IT needs.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019re looking for a reliable provider, why not start with <a href=\"https:\/\/basesolutionsllc.com\/staging\/6761\/managed-it-services-arlington-va\/\">BASE Solutions<\/a>?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our team prioritizes straightforward solutions and practical recommendations. Everything we suggest <em>will <\/em>be based on what we know about <em>you.<\/em> You won\u2019t have to worry about receiving technical advice that doesn\u2019t make sense for your business goals.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/basesolutionsllc.com\/staging\/6761\/contact-us\/\">Contact us today<\/a> to see how we do it!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>There\u2019s a good reason: 45% of businesses that haven\u2019t yet partnered with a managed IT service provider (MSP) plan to do so soon. MSPs offer increased security, efficiency, and lower costs. However, even with a trusted IT company, managed service provider challenges can occur if the partner isn\u2019t the right fit. \u201cMany business owners are [&hellip;]<\/p>\n","protected":false},"author":22,"featured_media":2917,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"nf_dc_page":"","_auhfc":[],"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2913","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Avoid Managed IT Service Challenges - BASE Solutions LLP<\/title>\n<meta name=\"description\" content=\"Explore common challenges in managed IT services and discover effective solutions to enhance your business&#039;s IT infrastructure and performance\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Avoid Managed IT Service Challenges - BASE Solutions LLP\" \/>\n<meta property=\"og:description\" content=\"Explore common challenges in managed IT services and discover effective solutions to enhance your business&#039;s IT infrastructure and performance\" \/>\n<meta property=\"og:url\" content=\"https:\/\/basesolutionsllc.com\/staging\/6761\/blog\/managed-it-services-challenges\/\" \/>\n<meta property=\"og:site_name\" content=\"BASE Solutions LLP\" \/>\n<meta property=\"article:published_time\" content=\"2024-04-26T17:11:31+00:00\" \/>\n<meta name=\"author\" content=\"Atul\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Atul\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How to Avoid Managed IT Service Challenges - BASE Solutions LLP","description":"Explore common challenges in managed IT services and discover effective solutions to enhance your business's IT infrastructure and performance","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_GB","og_type":"article","og_title":"How to Avoid Managed IT Service Challenges - 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